The Reality of Life as a Technician
At first, it might appear to be a straightforward blue-collar job. An automotive technician is able to go to work, put in their hours, head home at the end of...
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
fixed ops
Techs: Job Satisfaction Equals Increased Service Revenues
It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in many ways, including recruiting and training expenses, mistakes due to...
On-Boarding New Technicians
If you have made a new hire, then you are aware that it takes them some time to get to where they contribute to productivity. What if there was a...
Selling more tires in the Service Department
On this week's episode of the Weekly Tune-Up, Becky goes over ways to implement tire sales in your process to maximize profits in your service drive.
How to Promote Winter Preparation Sales in your Service Department
It’s that time of year again for most of the country. Leaves are falling from the trees, and snow will begin falling from the skies. Winter can be particularly harsh...
The Science & Mathematics of Reducing Service Department Complaints
Many problems that dealerships struggle with have already been solved by other types of businesses. Reducing defective products in manufacturing firms (and in service industries) greatly lowers warranty costs. In...
Two Service Department Metrics You Need – But Probably Don’t Have
Managing a service department by looking only at your monthly financial reports can be like driving a car with your eyes closed. You don’t see the real numbers that determine...
How to Attract Commercial Customers to Your Service Department
Commercial service business can be very lucrative for your dealership. Commercial customers tend to be very loyal. They also require service more frequently and spend more money on each visit.
...
Becky Nixon: Creating successful pay structures for technicians
For almost seven weeks, Chicago area dealership mechanics were on strike. Almost 2,000 mechanics at close to 140 new car dealerships throughout the Chicago area were involved in the strike....
Creating successful pay structures for technicians | Voice Search Engine Optimization | The Potential impact Ridesharing could have on auto sales
On today's CBT Newscast for Friday, September 29th, 2017:
Becky Nixon: Creating successful pay structures for technicians
For almost seven weeks, Chicago area dealership mechanics were on strike. Almost 2,000 mechanics at...
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