Before the start of any role, the first contact that an individual has with your company is through your job ad posting. Thus, making it a very important first step....
The car buying experience is not quite the same as checking into a hotel or dining at a restaurant. It’s not something that you just think of one night and...
On this week's episode of Kain & Co., David invites his daughter Jessica on to discuss a presentation she gave recently on the right and wrong ways to handle accountability...
The recent wave of sexual harassment claims should be of concern in any type of business, dealerships included, as this trend represents a particular wake-up call to the auto industry....
For over 40 years, JM&A Group has provided F&I business solutions to help make automotive dealers more successful. Forrest Heathcott, President of the company, joins CBT News at NADA 2018...
There are many calendar holidays that can be utilized as sales opportunities by dealerships. Mega Fourth of July sales, Labor Day weekend sales, and Thanksgiving sales immediately come to mind....
Encino Motorcars vs. Navarro Case: Supreme Court Rules Service Advisers are Exempt from OvertimeOn Monday the supreme court ruled that service advisers are salesmen and therefore exempt from overtime requirements....
If you think back 20-30 years ago, almost every dealership had a body shop. Customers brought their cars to the dealer’s body shop because of the perceived quality of service,...
On day two of our Road to NADA, we continue the conversation about different topics and trends in automotive retail, many of which, will be highlighted and discussed this weekend...
March 21, 2018- The latest Edmunds Used Car Report indicates that used car sales hit a record high in 2017. They show a 1.6 percent increase in sales from 2016 and...