What Secret Shoppers Look for at Your Dealership and How to Win!
You may get a warning when a member of the corporate OEM team decides to do a walkthrough of the showroom. This scenario can understandably bring about much pressure, but...
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
dealership
Best Ways To Re-Engage With Lost Customers Using Modern Methods
Consumers want to shop for an automobile in the same way they shop for other items online. Online advertisements encourage consumers to make purchases even before they are certain of...
Is Your Dealership Website Truly User-Friendly?
Whether they use it to look up your address or scour it to compare you to your competition, your website is the most public face of your dealership today. Websites...
Rethinking The Automobile Selling Process
The auto industry has made some big changes in the way a vehicle is advertised and sold. The consumer has so much available to them by way of technology before...
Who’s More Afraid of EV’s: Buyers or Sellers?
Electric vehicles should be a no-brainer for most consumers. While somewhat pricier during initial purchase, in the long run, electric cars save most drivers thousands, particularly in gas expenses. Additionally,...
Should Your Dealership’s Service Department Go Mobile?
We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago. In fact, folks used to get...
Customer Experience Must-Haves in the Car Buying Process
Jim Fitzpatrick of CBT News sits down with Chris Snellgrove, President of Digital Media Nation, to talk about what businesses and dealerships can do to provide their customers with better...
Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group in the Second Generation
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob Ross. “We’re in our 44th year...
Online Financing – Why Customers Like it, and Why They Reward Dealerships When They Get It
It doesn’t take a survey to prove that today’s consumers want to do everything online. From food to furniture, houses and cars, shoppers like the empowerment that comes from the...
Shift Your Customer’s Vehicle From Standard to Street Smart – SAVY Driver
The CBT Automotive Network followed up with EasyCare and spent time with Scott Jacobsen, Director of Business Development for SAVY, to get a well-rounded update on everything new at SAVY and learn...
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