Tag: dealership
Start Being Candid With Customers Who Ask About Price First
If there’s one thing dealers could do to improve customer satisfaction in the coming year, it might well be this: Change your answer to...
Hiring the Right People for Your Dealership
On this week's episode of On the Mark, Mark Tewart talks about hiring the right people that improve your dealership culture and environment, making...
4 Essential Takeaways from Cox Automotive’s Latest Dealership Staffing Study
When it comes to any workforce, the most crucial element is human capital. The skills, knowledge, and experience of those you hire will either...
Five Ways Dealership Managers Can Improve Their Leadership Skills
A manager's greatest asset is their leadership skills. A good manager motivates their team, can delegate well and inspires long-term retention.
While there are a...
How Social Media Influencers Are Changing the Auto Industry
As consumer attention fragments among the various pulls of modern-day media, companies are turning to unconventional sources to move their products front and center....
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Four Ways Your Dealership Can Use a Sales Funnel
The world of marketing is never without its jargon and buzzwords. For the past five years, you might have heard the term “sales funnel”...
Using Social Media to Recruit Top Dealership Talent
Employee recruiting has certainly come a long way from the days of having to walk into an employer’s office and hand the hiring manager...
Winter Preparedness: What Should Your Dealership Offer?
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at...
Reducing Distractions and Procrastination for Your Dealership Employees
Distractions and procrastination can eat away at vast chunks of time and resources at a dealership. Eliminating them is essential to creating a positive,...
