Develop and strengthen your EQ Skills
Did you know that the success of leadership star performers is largely attributed to emotional intelligence (EQ) skills, not IQ? Talent Smart, a company that studied EQ in over 1,000...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
Dealership Management
Why managers need complete visibility of each step in the sales process — Natalia Giner, A2Z Sync
In an ideal world, sales managers should have constant access to the entire sales process at any given time. At this year's NADA Show, CBT News anchor Jim Fitzpatrick sat down...
How to encourage better interdepartmental collaboration in the dealership
Remote work has undoubtedly disrupted the workforce, with many employees working from home and eliminating in-person collaboration. While there are some companies who say remote work actually made their internal...
Celebrating the achievements of black auto industry professionals past, present, and future
From designers and inventors to dealership owners and professional racers, a great number of Black Americans have transformed the automotive industry. In fact, many of our favorite vehicle designs and...
5 dealership performance reports management must track
Business reports and analysis are equivalent to using a thermometer if you're sick. The results inform your business's health like the latter tells you about your bodily health. The proper...
How to build consumer loyalty during an economic downturn
There's much debate among economists about when a recession is coming or if one is on the horizon. Some may even feel that we're already in one.
While the jury is...
How to make your dealership’s safety training less tedious and confusing
A challenging aspect of running any business is safety training, and this especially applies to auto dealerships. While many dealers are pretty successful in a lot of ways, some still...
What is a female friendly culture?
Here at Ask Patty, we talk about being female friendly a lot, and for good reason. We made our reputation on helping car dealers, service centers, tire dealers, collision centers,...
How to learn any new skill you want in just 20 hours
Josh Kaufman’s 20 hour rule is a beneficial system capable of assisting auto retail professionals in developing their professional skills. In this article, we will review the overall benefits and...
5 simple tips to protect your dealership from identity fraud risks
Here’s how it works: Ken buys a person’s information on the dark web. He then proceeds to a third-party automotive website, completes the transaction and has a brand-new SUV delivered....
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