TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%


Dealership Management

With all the buzz surrounding the UAW strikes, many customers will be anxious about their current or future vehicle purchases.

Navigating the UAW strikes: A guide for dealers on effective customer communication

- September 27, 2023
The automotive industry is no stranger to challenges, be it the global computer chip shortage or the recent impact of the pandemic. The newest hurdle? The United Auto Workers (UAW)...

Multi-point inspections: Bridging the gap between vehicle owners and technicians

- September 26, 2023
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there are many secondary reasons to do...
Mark Vickery joins Driving Solutions to discuss the importance of maintaining and strengthening a dealership's sales workflow.

How to cultivate a strong sales workflow in the dealership — Mark Vickery | Cox Automotive

- September 20, 2023
Maintaining a strong sales workflow at the dealership is key to ensuring that car buyers are served both efficiently and effectively. However, it can be difficult to stay organized in...
Agility and attention to innovation are the keys to encouraging your dealership teams to improve employee engagement.

Unleashing the power within: innovative strategies for creating an engaged workforce

- September 13, 2023
There’s good and bad news when it comes to dealership employee engagement. According to Cox Automotive’s The State of Dealership Staffing report, released in 2021, 67% of dealers said motivating...
On today’s episode of CBT Now, we’re joined by Jennifer Suzuki, acclaimed sales trainer and the President of e-Dealer Solutions, to share some of her sales strategies.

Transform your dealership’s success with these key sales strategies – Jen Suzuki | eDealer Solutions

- September 11, 2023
As the retail automotive industry evolves, dealerships recognize the importance of personalized shopping experiences and sales strategies. On today's episode of CBT Now, we're joined by Jennifer Suzuki, acclaimed sales...
On today's CBT Now, we're exploring the "Upper Limit Problem," a common problem many of us experience in business with allowing ourselves to enjoy our wins without boundaries with Gay Hendrick

How to identify and fix the ‘Upper Limit Problem’ – Gay Hendricks | Hendricks Institute

- September 1, 2023
Could you be sabotaging your own success? On today's episode of CBT Now, we're exploring the "Upper Limit Problem," a common problem many of us experience in business with allowing...
Sarah Vantine joins Inside Automotive to discuss a new way to train dealership teams and provide a consistent customer experience.

Dealership training: how to provide a consistent customer experience — Sarah Vantine | Quantum5

- August 21, 2023
Training plays a critical role in the success of dealership staff and, in turn, the customer experience. Yet far too often dealers struggle to ensure their teams are taught in...
On today's CBT Now, Scott Mautz joins us to discuss how to give your boss feedback, and navigate what to say and when to say it? 

3 crucial steps to providing feedback to your boss — Scott Mautz | Profound Performance

- August 15, 2023
When it comes to the world of business, we've seen the impact that leadership from the middle of an organization has. Yet, one of your most important professional relationships is...
Car shopping doesn't have to be stressful. With the right approach, you can help turn it into a fun, engaging, and empowering experience.

How to make car shopping more fun for your customers

- August 4, 2023
Car shopping should be e­njoyable, not intimidating. As a dealership owne­r, your job goes be­yond simply selling a car. It includes providing helpful advice­ and fostering an environment whe­re customers...
There is no doubt Mark Cuban is a very busy entrepreneur, but he has obviously found a way to get everything done and manage his time right.

Try Mark Cuban’s daily routine to elevate your work habits

- August 1, 2023
Most people know Mark Cuban as the owner of the Dallas Mavericks and an investor on the hit reality TV series Shark Tank on ABC. What many are unaware of,...


CBT News
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