Tag: customers

With COVID numbers continuing to stay high across the nation, many consumers are still shopping from home, and although e-commerce has been around for...

According to a recent Cox Automotive Dealer Sentiment survey, independent dealers have had a more challenging time than franchised dealers. On most of the benchmarks, including...

Many of us are quick to groan and sigh when tasked with going to a car dealership, but could car buying actually be enjoyable?...

As CBT News has reported previously, the average new vehicle listing price broke through the $40,000 ceiling in December 2020. Throughout the year, average term...

There’s no doubt COVID-19 accelerated automotive retailers’ digitization efforts. Evolving consumer preferences for personalized, on-demand service that doesn’t require a dealership visit mean the retail environment now...

While more advanced and exciting technology and drivetrain options are set to flood the automotive market in coming years, a new report found that...

A new study conducted by DealerPolicy revealed that auto insurance plays a larger role in a vehicle purchasing decision than previously thought. More than seven in...

You've heard your customer's responses and requests. Logic alone would tell you that consumers consider pick-up and delivery services important when it comes to...

The holidays are a time when everyone seems to be in more of a mood to spend and give. Many are looking for deals...

The year 2020 has undoubtedly been a volatile, erratic one for sales across most industries, including the auto world. The COVID-19 pandemic saw shutdowns...