TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


customers

digital

Three trends in digital engagement that will impact the auto industry in 2021 and beyond

- March 9, 2021
2020 was a disruptive year for many industries, including the automotive industry. Car sales were down by an estimated 15 percent in 2020, mostly due to the economic shock of...
Daily Automotive News Articles
cybersecurity

The dangers of cybersecurity and fraud in 2021: What your dealership should know

- February 23, 2021
There are many pros when it comes to allowing customers to purchase cars online. There is an increase in efficiency, greater ease of organizing documents, and a potential rise in...
Daily Automotive News Articles
marketing

Car dealership advertising ideas to drive success despite the pandemic

- January 29, 2021
With COVID numbers continuing to stay high across the nation, many consumers are still shopping from home, and although e-commerce has been around for many years, the pandemic has accelerated...
Sales & Marketing Articles
independent dealers

Four tips for independent dealers to thrive in 2021

- January 28, 2021
According to a recent Cox Automotive Dealer Sentiment survey, independent dealers have had a more challenging time than franchised dealers. On most of the benchmarks, including sales and customer traffic, independent dealers...
Management & Leadership Articles
customers

Customer satisfaction reaches new heights as online processes advance

- January 27, 2021
Many of us are quick to groan and sigh when tasked with going to a car dealership, but could car buying actually be enjoyable? Cox Automotive released a report on Monday hinting...
Sales & Marketing Articles
F&I

All-time high new vehicle prices a reason to emphasize F&I products

- January 27, 2021
As CBT News has reported previously, the average new vehicle listing price broke through the $40,000 ceiling in December 2020. Throughout the year, average term length increased by a month from...
F&I Articles
test drive

Rethinking the test drive to unlock new revenue

- January 26, 2021
There’s no doubt COVID-19 accelerated automotive retailers’ digitization efforts. Evolving consumer preferences for personalized, on-demand service that doesn’t require a dealership visit mean the retail environment now covers a lot more ground. However, the...
Sales & Marketing Articles
tech

New report finds consumers prefer familiar auto options to advanced tech

- January 12, 2021
While more advanced and exciting technology and drivetrain options are set to flood the automotive market in coming years, a new report found that familiarity and affordability are the top...
Daily Automotive News Articles
insurance

Study shows car buyers want a smoother insurance experience at the dealership

- January 11, 2021
A new study conducted by DealerPolicy revealed that auto insurance plays a larger role in a vehicle purchasing decision than previously thought. More than seven in ten shoppers weigh the cost of...
Sales & Marketing Articles

Tips for dealers to do pickup and delivery well

- December 28, 2020
You've heard your customer's responses and requests. Logic alone would tell you that consumers consider pick-up and delivery services important when it comes to their auto's maintenance. Many consumers working from...
Fixed-Ops Articles

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CBT News
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