TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


customers

service

New study shows consumers’ motives for dealership service, key marketing tactics

- November 26, 2020
A new study performed by DriveSure and FixedOPS Marketing reveals trends in how customers select a service department, what motivates their choice, and ways to effectively retain their loyalty. The...
Fixed-Ops Sales & Marketing
marketing

Automotive marketing study reveals two marketing techniques that boost sales by 76 percent

- November 24, 2020
There seems to be a winning combination of marketing techniques that can propel dealers to a significant sales bump. Outsell, a virtual engagement sales company, partnered with RXA, an AI, and data...
Sales & Marketing Articles
OTAs

Connected cars and OTAs: What are the pros and cons for dealers?

- November 20, 2020
Who knew we would be living in a time when cars began to act like computers? Today's cars are connected in ways that we have never seen before. Drivers can access...
Daily Automotive News Articles
customers

Study shows that negative auto dealer ratings are on the decline—Why?

- November 17, 2020
Today, it can quickly feel like company reputations either rise or fall depending on what is said about them on Yelp, Google, or any other relevant review site. For dealers,...
Sales & Marketing Articles
inventory

Tips for managing lean parts inventory

- November 16, 2020
For all dealerships, the parts department is as much of a gamble as new car sales. Ordering for inventory is a necessity to ensure customer satisfaction in both retail parts...
Articles Management & Leadership
listening

Why better listening in F&I is important to increasing PVR, CSI

- November 10, 2020
Most sales gurus will tell you that the pitch matters, the right questions matter, and that the ‘consultative sale’ is critical to high performance in F&I. But there is something...
F&I Auto News
tire

Americans’ travel plans mean dealers should double down on tire sales

- November 9, 2020
Airlines have capped their in-flight capacity and scheduled flights are down as much as 70%. The impeded ability to travel by air will disrupt holiday plans for many Americans. However,...
Sales & Marketing Auto News
holiday

More drivers back to routine as holiday season approaches

- October 29, 2020
At the start of the pandemic, traffic volumes were noticeably lower nationwide with states like Florida reporting a 47.5% decrease in volume in March 2020 compared with March 2019. A...
Daily Automotive News Auto News
service

How to build a service department that customers love

- October 27, 2020
Customer retention continues to be a problem for auto dealerships. Less than 1 in 3 service visits are at dealerships once a vehicle reaches three years of age. Coincidentally, that’s...
Sales & Marketing Fixed-Ops
service

Service department retention may start with the facility

- October 23, 2020
According to NADA research, 76% of car buyers purchase a vehicle from the dealership that performs their regular maintenance. Yet despite nearly 100% of new vehicles being bought from a...
Management & Leadership Fixed-Ops

Latest Articles

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Pentagon boosts weapons production with automakers, Ford unifies EV strategy, Tesla outlook improves

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CBT News
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