Tag: customers

Chip shortages, factory shutdowns due to COVID outbreaks, and a lack of used car inventory from rental companies are all combining to create supply...

Tesla might have led the way with battery electric technology, but Ford isn't going to take the fight lying down. With the release of...

A recent study by Cox Automotive showed that fleet sales are down 20% from 2020. With this lack of sales, your dealership needs to...

One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the...

April is National Car Care Month, an initiative organized and funded by the Auto Care Association. The campaign is very timely this year, coinciding...

After spending an average of more than 14 hours researching vehicles online, the 2020 Cox Automotive Car Buyer Journey reveals that less than half...

After a difficult year for the auto industry, 2021 has brought renewed prospects of real recovery.  Americans’ driving habits are beginning to return to...

Prior to the COVID-19 pandemic, only 30% of customers surveyed by Cox Automotive stated that they’ve serviced their vehicles at the dealership in the...

2020 was a disruptive year for many industries, including the automotive industry. Car sales were down by an estimated 15 percent in 2020, mostly...

There are many pros when it comes to allowing customers to purchase cars online. There is an increase in efficiency, greater ease of organizing...