Tag: customers

After months of delays, the new Ford Bronco is finally going to make its way to dealers. Around 100,000 customers who placed pre-orders have...

As we get deeper into the digital times, your customers are going to spend more time visiting your dealership website than they are calling...

On May 19, Ford unveiled the fully-electric F-150 Lightning pickup truck and amassed 45,000 reservations within two days. A few days later on May 24, a...

Who are your customers? They are the people living and working in the community around you. If your dealership isn't willing to get out...

One study reveals that a little over 26% of the workforce in the automotive industry, including manufacturing, are roles held by female employees. With...

The digital automotive marketplace and solutions provider Cars.com has hit a milestone, achieving 10 million customer reviews for local dealers on their platform. For...

Trying hard helps. Still, most people in sales do everything but what they really need to do to sell more cars. They’re happy, they love...

Edmunds recently released a report showing the latest average value for all used vehicles. During the month of March, it appears these numbers reached an...

One of a dealership’s biggest challenges is tailoring its operations to fit customer needs. In January, JD Power’s Executive Vice President of Strategic Development,...

According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...