TSLA408.95017.95%
GM83.7701.66%
F15.0000.1%
RIVN16.8400.49%
CYD56.560-0.2%
HMC26.9700.27%
TM178.4501.29%
CVNA69.4402.93%
PAG172.4901.47%
LAD291.9503.11%
AN185.830-1.89%
GPI316.6505.65%
ABG193.4602.48%
SAH82.6900.53%
TSLA408.95017.95%
GM83.7701.66%
F15.0000.1%
RIVN16.8400.49%
CYD56.560-0.2%
HMC26.9700.27%
TM178.4501.29%
CVNA69.4402.93%
PAG172.4901.47%
LAD291.9503.11%
AN185.830-1.89%
GPI316.6505.65%
ABG193.4602.48%
SAH82.6900.53%
TSLA408.95017.95%
GM83.7701.66%
F15.0000.1%
RIVN16.8400.49%
CYD56.560-0.2%
HMC26.9700.27%
TM178.4501.29%
CVNA69.4402.93%
PAG172.4901.47%
LAD291.9503.11%
AN185.830-1.89%
GPI316.6505.65%
ABG193.4602.48%
SAH82.6900.53%


customer satisfaction

Mercedes-Benz

Mercedes-Benz Financial Services Retains Top Spot in the J.D. Power Dealer Financing Satisfaction Study

- August 17, 2017
FARMINGTON HILLS, Mich., -- Mercedes-Benz Financial Services USA LLC has been ranked highest in the just-released J.D. Power 2017 U.S. Dealer Financing Satisfaction StudySM in the categories of Retail Credit-Luxury Captive (a combined category...
Daily Automotive News F&I
TED Talks

Ten TED Talks to give you an edge with customers and employees

- July 21, 2017
When you think of TED talks, maybe you think of artists and scientists sharing the latest research on things like artificial intelligence, climate change, or quantum physics. But also, TED...
Sales & Marketing Auto News
reputation

5 Ways to Boost Your Dealership’s Reputation

- June 22, 2017
The automotive marketplace is an ever-changing environment, one that’s heavily affected by a dealership’s surroundings and presence. Formerly, a dealership’s reputation was built mainly through word of mouth and influenced...
Articles Headlines
GM Business

Daily Newscast: A new wave of auto finance upstarts, Prioritized estimating in fixed-ops and Mary Barra on the impact of the new administration

- March 23, 2017
  In today’s CBT Newscast for Thursday March 23, 2017: Has Mary Barra changed the way GM does business under new administration? Mary Barra, the first female CEO in the auto industry chats...
Daily Automotive News Fixed-Ops
David Lewis

David Lewis: How to best shape that experience to inspire your customers to buy

- February 20, 2017
David focuses on the demo drive and explains how to best shape that experience to inspire your customers to buy.
Shows
Joe Verde

Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer

- February 20, 2017
Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer.  
Sales & Marketing Tips & Training
Connector or Engaged

Is your dealership website truly mobile friendly?

- February 15, 2017
Sales & Marketing Auto News

David Kain: Is there too much engineering in your CRM?

- February 3, 2017
David Kain: Is there too much engineering in your CRM?  Could your team be too stressed out about using it?  David has some advice to fix that.
Management & Leadership Sales & Marketing

David Lewis: Rapport with customers is important

- January 2, 2017
David Lewis: Rapport with customers is important, but David says try this idea instead.
Sales & Marketing Tips & Training

See how one dealer gives back, while driving more traffic

- December 14, 2016
As a 22-year owner of Genesee Valley Motors off Interstate 390 in Avon and a 17-year veteran of Chrysler before that, Dom Genova knows a thing or two about selling...
Sales & Marketing Auto News


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