Tag: customer satisfaction

https://www.cbtnews.com/best-practices-compliant-service-department-2/

Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related...

CBT News October 10, 2016 Success with Technology How to exceed in Customer Satisfaction Dealership turnover turns into profit

Building Loyalty Among Customers Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct. Service customers at Ciccolo’s Porsche Norwell...

That sounds nice right? That’s the goal of course with every move and decision your dealership makes. So, if adding a position to your...

On today's show: Jeremy Alicandri, VP of Habberstad Auto Group, on whether third-party vendors continue to be useful or not Who is doing the...

How far does your dealership go when it comes to making people happy? Shaun Del Grande, owner of the 15-brand, 14-store Del Grande Dealer...

Auto manufacturers (OEMs) have moved away from having an abundance of text and static pictures on their websites, and are instead telling an engaging...