David Kain: Is there too much engineering in your CRM? Could your team be too stressed out about using it? David has some advice to fix that.
More from Management & Leadership
The silent profit leak in your dealership: Why month-end close is taking longer than it should
For many dealerships, month-end close feels like a necessary pain point. Long hours. Last-minute reconciliations. Missing information. Manual corrections. Unexpected variances. Teams scrambling to get reports finalized before leadership needs...
Building in-house AI tools for dealership efficiency
On today's edition of CBT Live, Mike Yates, General Manager of BMW of Bridgewater, joins us to discuss how he builds AI tools in-house and keeps his team involved. Adapting...
How dealers can foster a culture of true collaboration
Leadership is not about having all the answers, solving every problem, or dominating every conversation. On the latest episode of Lessons in Leadership, Leadership Expert and President and CEO of...
Anticipating your dealership’s logistics costs
Most dealerships track vehicle acquisition expenses down to the dollar, yet dealership logistics costs remain scattered across departments where nobody owns the total. One portion sits in the new-vehicle department as inbound freight, while another lives...
