TSLA375.730-2.94%
GM76.865-1.095%
F12.295-0.2%
RIVN16.125-0.595%
CYD40.440-1.39%
HMC24.165-0.205%
TM193.0100.84%
CVNA404.800-1.93%
PAG162.4002.26%
LAD278.4101.55001%
AN203.400-0.60001%
GPI345.3305.80999%
ABG200.6800.65%
SAH72.0900.51%
TSLA375.730-2.94%
GM76.865-1.095%
F12.295-0.2%
RIVN16.125-0.595%
CYD40.440-1.39%
HMC24.165-0.205%
TM193.0100.84%
CVNA404.800-1.93%
PAG162.4002.26%
LAD278.4101.55001%
AN203.400-0.60001%
GPI345.3305.80999%
ABG200.6800.65%
SAH72.0900.51%
TSLA375.730-2.94%
GM76.865-1.095%
F12.295-0.2%
RIVN16.125-0.595%
CYD40.440-1.39%
HMC24.165-0.205%
TM193.0100.84%
CVNA404.800-1.93%
PAG162.4002.26%
LAD278.4101.55001%
AN203.400-0.60001%
GPI345.3305.80999%
ABG200.6800.65%
SAH72.0900.51%


customer loyalty

driving assistance

CBT Automotive Newscast: August 11, 2020

- August 11, 2020
Today's Featured Interview: CA Dealer Hilary Haron on Facing Inventory Concerns and Encouraging Women to Work in Automotive Recently, women have made progress towards gaining better representation in the auto industry. Female...
Daily Newscast Headlines
loyalty

Keep Them Coming Back: 5 Ways to Build Customer Loyalty

- August 2, 2020
Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this as it states that 80 percent...
Management & Leadership Auto News
loyal customers

How to Maintain a Close Relationship with Loyal Customers

- January 2, 2020
In today's Tip of the Day, David Kain gives you some tips on how to maintain a close relationship with loyal customers. VIDEO TRANSCRIPT: Hello. I'm David Kain here with the Sales...
Tips & Training
positive customer experience

A Customer-Centric Approach to Customer Loyalty

- November 28, 2019
We know the internet has changed us all. In fact, many professionals in the auto industry believe that vehicle consumers in the future – as soon as five years –...
Sales & Marketing Auto News
design

What Your Building Design Says About Your Dealership – Nicholas Berndt, AMSI

- December 13, 2018
The design and layout of your dealership is more important than you might think. It should facilitate exceptional customer service and efficiency, from the showroom to the service department. Remember,...
Sales & Marketing Auto News
incentives

Boost Your Dealership Visibility With Incentives and Freebies

- September 28, 2018
In 1887, the Coca-Cola Company sent out coupons for one free drink to thousands of Americans. The result? Over 8 million free drinks were doled out, the majority of them...
Sales & Marketing Auto News
return

3 Reasons Why Your Service Department Needs More Return Customers

- September 13, 2018
Any business owner understands the importance of customer retention and creating a loyal client base, however, many dealerships struggle with this practice in their service departments. As the cost of...
Sales & Marketing Articles

How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty – Sally Whitesell

- June 28, 2018
CBT News' own Jim Fitzpatrick had the opportunity to speak with Sally Whitesell, Founder and CEO of SW Service Solutions, to talk about some of the best ways your service...
Fixed-Ops Auto News
retention

Driving Customer Retention to Your Dealership

- September 4, 2017
Customer loyalty does not necessarily translate into repeat business for your auto dealership. OEMs and dealers spend millions of dollars seeking to convert consumers to loyal customers of their brands....
Sales & Marketing Auto News
newscast

Millennials, Mobile, and Marketing | Fixing Fixed Operations | Secrets you should share with customers to win their loyalty

- August 7, 2017
On today's CBT Newscast for Monday, August 7th, 2017: Millennials, Mobile, and Marketing When it comes to the "Three M's," the auto retail future certainly looks bright for dealerships that utilize and...
Daily Newscast

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CBT News
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