TSLA394.460-1.72%
GM77.6400.77%
F14.1950.255%
RIVN17.8000.3%
CYD45.8700.42%
HMC27.890-0.2%
TM176.9200.7%
CVNA70.5900.21%
PAG200.4006.85%
LAD331.37012.12%
AN203.5407.26%
GPI319.40020.22%
ABG218.4305.64%
SAH99.7407.36%
TSLA394.460-1.72%
GM77.6400.77%
F14.1950.255%
RIVN17.8000.3%
CYD45.8700.42%
HMC27.890-0.2%
TM176.9200.7%
CVNA70.5900.21%
PAG200.4006.85%
LAD331.37012.12%
AN203.5407.26%
GPI319.40020.22%
ABG218.4305.64%
SAH99.7407.36%
TSLA394.460-1.72%
GM77.6400.77%
F14.1950.255%
RIVN17.8000.3%
CYD45.8700.42%
HMC27.890-0.2%
TM176.9200.7%
CVNA70.5900.21%
PAG200.4006.85%
LAD331.37012.12%
AN203.5407.26%
GPI319.40020.22%
ABG218.4305.64%
SAH99.7407.36%


Customer Experience

It’s common to attribute delays to vehicles purchased out of state. But in practice, titles lag on all types of inventories.

Getting titles for your inventory in 24 hours – because 45 is 44 too many

- May 22, 2025
The Problem We Have Learned to Tolerate Across showrooms and back offices, the story is all too familiar: the car is ready, the deal is structured, and the buyer is eager....
Management & Leadership Articles
Glenn Pasch, CEO of PCG Digital, joins Inside Automotive to discuss how dealerships can use data more strategically to increase sales.

Why dealers lose customers—and how data can help win them back – Glenn Pasch | PCG Digital

- April 18, 2025
Data is transforming the automotive industry, but many dealerships struggle to fully harness its potential. Glenn Pasch, CEO of PCG Digital, joins Inside Automotive to discuss how dealerships can use...
Featured Sales & Marketing
Customer retention is a high-value differentiator for automotive dealerships. The economics are clear: retaining existing clients is cheaper.

Innovative strategies to enhance your dealership’s customer retention

- April 16, 2025
Customer retention is a high-value differentiator for automotive dealerships. The economics are clear — retaining existing clients is far more cost-effective than acquiring new ones. Customer loyalty is linked to...
Articles Sales & Marketing
customer experience, tariffs

Shep Hyken on strengthening customer experience during uncertain times

- April 14, 2025
With new tariffs now in effect, rising costs are out of a dealer's control. However, how customers are treated in the showroom remains entirely within their grasp. In today's episode...
Featured Sales & Marketing
Sean Gardner: make every month a 20+ car month

Consistently sell 20+ cars a month with five key strategies – Sean Gardner | Joe Verde Group

- April 8, 2025
Consistently selling 20+ cars a month may seem daunting and unrealistic. However, there's a proven sales formula that works. In today's episode of CBT Now, Sean Gardner, instructor and sales...
CBT Now Sales & Marketing
Like many other sectors, the automotive industry faces the intersection of digital transformation and traditional customer service.

Balancing Tech and Touch: Maximizing Ease and Humanity in Automotive Customer Experiences

- March 27, 2025
Like many other sectors, the automotive industry faces the intersection of digital transformation and traditional human service. While technology offers unprecedented opportunities for efficiency and convenience, it risks creating distance...
Sales & Marketing Articles

Shep Hyken on the power of reviews: Why trust and authenticity matter in customer experience

- March 20, 2025
Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust them? Renowned customer experience expert and bestselling author Shep Hyken joins...
Featured CBT Now
Sean Gardner, instructor and sales trainer at Joe Verde Group, shares four steps to beat the price grind, master negotiation, and sell more cars.

Beat the price grind and master negotiations – Sean Gardner | Joe Verde Group

- March 11, 2025
Price negotiations often feel like a relentless battle for salespeople and managers. However, Sean Gardner, instructor and sales trainer at the Joe Verde Group, offers a solution. In today's episode...
Featured Sales & Marketing

Newport Automotive Group’s Nick Jones on redefining sales tactics in the exotic market

- February 19, 2025
In today’s episode of Loyalty-Based Sales Strategies with Jen Suzuki, Nick Jones from Newport Automotive Group, representing exotic brands like Lamborghini, Bugatti, and McLaren, shares key insights into the challenges...
Featured Sales & Marketing
Sean Gardner, instructor and sales trainer at Joe Verde Group, shares how salespeople can master the art of closing to increase profits.

From hesitation to signature: Sean Gardner’s tips for closing the sale

- February 11, 2025
Closing is everybody's favorite subject! After all, successfully closing a deal and turning a shopper into a buyer is the cornerstone of a successful business. Unfortunately, many salespeople don't understand...
Featured Sales & Marketing


Latest Articles

Bosch announces $225 million direct funding agreement with the U.S. Department of Commerce
Latest Articles 07/16/26

Bosch announces $225 million direct funding agreement with the U.S. Department of Commerce

Stellantis to prioritize four core brands in turnaround strategy, sources say The automaker plans to shift funding toward Jeep, Ram, Peugeot, and Fiat while maintaining its broader portfolio. On the Dash: Expect increased product investment and marketing support for Jeep, Ram, Peugeot and Fiat. Regional and niche brands may see reduced volume but more targeted positioning and shared platforms. Platform-sharing and rebadging strategies could affect inventory mix and model differentiation. Stellantis will concentrate most of its investment on four core brands as CEO Antonio Filosa pushes a turnaround strategy set for release May 21, according to a Reuters exclusive. The automaker has identified Jeep, Ram, Peugeot, and Fiat as its priority brands. It will allocate a “material increase” in funding to them, driven by their stronger global sales and profitability, marking a shift away from the company’s previous approach of distributing investment more evenly across its portfolio. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. Stellantis will retain its 14-brand lineup, the largest in the industry, and will not shut down underperforming marques. Instead, the company will reposition secondary brands such as Citroën, Opel and Alfa Romeo to operate in regional or niche roles. These brands will rely on shared platforms and technology developed by the core brands while maintaining distinct styling and market identity. The strategy comes as Stellantis works to regain market share in the United States and Europe while facing growing competition from Chinese EV makers. The company earlier reported a 22.2 billion-euro charge tied to scaling back its EV plans, underscoring the urgency of the strategic shift. Its market valuation has also declined significantly in recent months. To support the transition, Stellantis will expand its use of shared “multi-energy” platforms that support electric, hybrid and internal combustion (ICE) vehicles. Additionally, the company is evaluating rebadging strategies and joint development programs, including collaborations with its Chinese partner, Leapmotor. Executives and investors backing the plan expect the increased focus on core brands to improve efficiency and strengthen financial performance. Analysts say Stellantis could still consider further consolidation if results fall short of expectations. Meta description (140 characters) Stellantis to boost funding for Jeep, Ram, Peugeot and Fiat, shifting strategy while maintaining its 14-brand global portfolio.
Latest Articles 07/16/26

Stellantis revives supplier rewards program to drive cost savings

Pricing transparency raises OEM website satisfaction, JD Power finds
Latest Articles 07/16/26

Pricing transparency raises OEM website satisfaction, JD Power finds

Hyundai takes full control of Boston Dynamics as robotics strategy accelerates
Latest Articles 07/16/26

Hyundai takes full control of Boston Dynamics as robotics strategy accelerates

Mitsubishi expands Texas port operations to speed dealer deliveries
Latest Articles 07/16/26

Mitsubishi expands Texas port operations to speed dealer deliveries

The AI platform capturing $10,000 a month in after-hours dealer revenue
Latest Articles 07/16/26

The AI platform capturing $10,000 a month in after-hours dealer revenue

Fighting payment anxiety in the F&I office with empathy and value
Latest Articles 07/16/26

Fighting payment anxiety in the F&I office with empathy and value

Mexico targets USMCA tariffs, Volkswagen expands affordable EVs, Lucid denies bankruptcy rumors
Latest Articles 07/15/26

Mexico targets USMCA tariffs, Volkswagen expands affordable EVs, Lucid denies bankruptcy rumors

Your new car now comes with a camera pointed at your face. Europe just made it mandatory
Latest Articles 07/15/26

Your new car now comes with a camera pointed at your face. Europe just made it mandatory

Mexico targets auto, steel tariffs as USMCA review puts North American trade in focus
Latest Articles 07/15/26

Mexico targets auto, steel tariffs as USMCA review puts North American trade in focus


CBT News
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