TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Customer Experience

Jen Suzuki emphasizes tailored experiences and human connection will define dealership success in 2025

- February 3, 2025
As dealerships look ahead to 2025, Jen Suzuki, sales trainer, president of eDealer Solutions, and host of Loyalty-Based Sales Strategies, highlights the importance of tailored customer experiences and human connection...
Joseph Michelli joins us on today’s Inside Automotive, to share strategies for thriving in 2025 by blending human connection with technology

How customer experience and AI will define dealers’ success in 2025– Joseph Michelli 

- January 15, 2025
As we kick off a new year, the focus for leaders is clear: delivering exceptional customer experiences while leveraging innovative AI solutions. Renowned speaker and New York Times best-selling author...
Today’s episode of Training Camp with Adam Marburger notes how F&I professionals are urged to stop fixating on PVR with four proven stratgies

Four essential F&I strategies to boost your profitability

- December 10, 2024
On today’s episode of Training Camp with Adam Marburger- a black belt in both Brazilian Jiu-Jitsu and F&I- notes how F&I professionals are urged to stop fixating on PVR (per...
On today’s Inside Automotive, Prestige Imports Marketing Director Javier Roque shares insights into the company's success.

How Prestige Imports is shaping the luxury car experience – Javier Roque

- December 9, 2024
In the world of luxury and exotic vehicles, Prestige Imports has built a reputation for excellence. As home to one of North America’s oldest Lamborghini dealerships, this South Florida institution...
CDK announced a multi-year extension of its agreement with Holman, one of the largest privately-owned dealership groups in the United States

CDK extends service agreement with Holman

- November 19, 2024
Austin, Texas – November 18, 2024 – CDK, the leading automotive retail software provider, today announced a multi-year extension of its agreement with Holman, one of the largest privately-owned dealership...
infotainment

The evolution of in-car entertainment and infotainment systems

- November 19, 2024
In-car entertainment has evolved dramatically from simple AM radios to sophisticated infotainment systems, offering drivers a seamless blend of entertainment, navigation, connectivity, and safety features, significantly impacting the driving experience....
AutoHook Urban Science

How Urban Science boosts EV sales through targeted test-drive incentives

- November 15, 2024
Today, we welcome back Urban Science. In previous discussions, they highlighted the importance of defection data through their solutions, TrafficView and SalesAlert. However, today, we will shift our focus to...
Ken Hughes breaks down the idea of the "Blue Dot Consumer" and discusses how dealerships can foster genuine loyalty from them.

How your dealership can win loyalty with blue dot consumers – Ken Hughes | CX Strategist

- November 8, 2024
Today's consumers are not just looking for a product; they want an experience. In an era dominated by personalization and convenience, businesses must reassess their strategies to meet these evolving...
AutoNation has extended its commitment to cancer awareness and support by surprising a two-time breast cancer survivor with a donation

AutoNation surprises Onco-Ballet Foundation with $25,000 donation to support cancer survivors

- November 6, 2024
AutoNation, the leading automotive retailer in the U.S. known as "America’s Most Admired Retailer," has extended its commitment to cancer awareness and support by surprising a two-time breast cancer survivor...

Adapting auto marketing for the long funnel – April Simmons | Horne Auto Group

- October 28, 2024
In a market where consumers stay longer in the sales funnel, April Simmons, Corporate Internet and Marketing Director at Horne Auto Group is reshaping how dealerships approach advertising. On today's...