Tag: customer experience

There is a lot of focus on new vehicle inventories and how they are being impacted by the continuing chip shortage. Although grosses have...

As originally reported here on CBT News, CDK Global recently announced a new payment platform for car dealerships. On today’s show, we’re pleased to...

Are auto technicians happy with their jobs? Not for the most part. A recent survey shows that automotive service technicians rate their average career...

Think about your favorite movie or book. Now, imagine that the hero or heroine was never faced with a challenge. Rocky doesn’t train very...

According to Insider Intelligence, it’s predicted that consumer retail spending that results from website chat widgets will be as much as $142 billion, fifty...

Loyal and repeat customers are ideal for business owners to acquire, but not all businesses have a clear strategy to bring customers back. To...

On today's show, we're pleased to welcome David Lewis, President, and CEO of David Lewis and Associates, and the host of Straight Talk right...

Consumers today want a convenient and frictionless car buying experience, especially in the finance office. When car dealers don't provide penny-perfect payments to their...

Technology solutions firm CDK Global has unveiled its new CDK OnePay, which will serve as a revolutionary payment platform for dealerships. CDK Global partnered...

Many are seeking out the help of a life coach after the past year of uncertainty, and even a year later, the future can...