How are you communicating with your customers? Are they confused because you’re addressing things they’re not interested in hearing about? Cory Mosley tells you how to maintain relevancy with your...
Successful customer interactions are just as important today as they were when the first cars left factories at the turn of the century. That said, how dealership staff carry out...
It’s no secret that your dealership’s location can pose challenges to running an effective sales process. Situated in congested Chicago, the Berman Infiniti of Chicago team knows all too well...
Just when you got used to social media, things are changing up again. While it’s not time to close out your Facebook account or delete Instagram just yet, the way...
On this week's episode of Kain & Co., David Kain talks about one of the tools that he's been iterating at his clients' dealerships that can help you communicate better...
Has anyone ever told you that you have a knack for something? How about the phrase “your talent is natural”. Some people are just naturally inclined to excel at certain...
The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you) they’re telling you they’re ready to...
When was the last time you were a part of a great team? What were some of the qualities that made it a team you remember? Excellent teams don’t just...