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relevancy

How to Maintain Relevancy with Your Customers

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 How are you communicating with your customers? Are they confused because you’re addressing things they’re not interested in hearing about? Cory Mosley tells you...
communication

How Your Dealership Staff Can Improve Their Communication with Customers

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Successful customer interactions are just as important today as they were when the first cars left factories at the turn of the century. That...
appointment

Turning a Phone Call Into an Appointment

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It’s no secret that your dealership’s location can pose challenges to running an effective sales process. Situated in congested Chicago, the Berman Infiniti of...
chatbots

How This Feature is Changing The Automotive Experience

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Just when you got used to social media, things are changing up again. While it’s not time to close out your Facebook account or...
digital success

The Digital Success Guide

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On this week's episode of Kain & Co., David Kain talks about one of the tools that he's been iterating at his clients' dealerships...
Management

5 Resources That Can Help You Improve Your Management Skills

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Has anyone ever told you that you have a knack for something? How about the phrase “your talent is natural”. Some people are just...
communicate effectively

How to Communicate Effectively with your Customers

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On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
phone

The Phone is Ringing: Yesterday, it was an Inquiry; Today, it’s...

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The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you)...
team building

Five Ways to Incorporate Team Building at Your Dealership

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When was the last time you were a part of a great team? What were some of the qualities that made it a team...
communication

Effective Communication with Your Customers

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  On this week's episode of The Tom Stuker Show, Tom Stuker discusses how to effectively communicate with customers and the best methods to do so.