TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


communication

How Online Communication Can Be Your Key To Closing The Deal- Glenn Pasch

- September 11, 2018
Today CBT Automotive Network welcomes Glenn Pasch, CEO of PCG Digital Marketing. In this segment, Jim and Glenn discuss how providing transparent information on a dealership's website leads to more on-site...
Sales & Marketing Featured
communication

Keeping Online Communication Simple

- August 21, 2018
Communicating with the online customer should be no different than when they’re in the showroom. There. Done. Period. I can stop writing now. But in reality, I can’t because for some reason...
Articles Headlines
fixed first visit

Keys to Improving Fixed-First-Visit

- March 9, 2018
When a customer comes to your service department with a problem, they expect you to fix it. It is your job. Unfortunately, fixing it right the first time does not...
Fixed-Ops Auto News
newscast

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting | Improving Communication Across the Dealership | How to Attract Commercial Customers to Your Service Department

- October 2, 2017
On today's CBT Newscast for Monday, October 2nd, 2017:   Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting Jim Fitzpatrick invites ELEAD1 Partner Bill Wittenmyer to the studio to discuss car...
Daily Newscast
two-way radios

Improving Communication Across the Dealership

- October 2, 2017
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen everywhere. In the Dealership environment, and...
Management & Leadership Auto News
communication

Internal Communication

- September 12, 2017
On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct impact on whether or not you...
Daily Newscast
communication

2-Way Communication with Shoppers

- September 5, 2017
Auto responses from customers are important.  Brian explains why the impact increases two-way communications with in-market shoppers.
Tips & Training
phones

Why phones & emails are still relevant for success

- August 30, 2017
Depending on who you talk to, there are two processes dealership salespeople have when it comes to communication: phone calls and emails. Some are actually good at both because they're...
Sales & Marketing Auto News
communication

How much communication should managers have with employees? – Bill Wittenmyer, Partner with ELEAD1ONE

- August 29, 2017
When we're talking about communication in the dealership, some of you might have a manager that just says "hello" to your team first thing in the morning and nothing else...
Management & Leadership Auto News
newscast

How much communication should managers have with employees? – Bill Wittenmyer, Partner with ELEAD1ONE | Data Reveals That Millennial Car Preferences Mirror Their Parents | Improve the ROI of Remarketing Campaigns

- August 29, 2017
On today's CBT Newscast for Tuesday, August 29th, 2017: How much communication should managers have with employees? When we’re talking about communication in the dealership, some of you might have a manager...
Daily Newscast

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