Tuesday, August 9, 2022

Study Shows Active Listening Leads to More Showroom Visits and Higher Sales

Think of the last stellar customer experience you have had. What made it stand out to you? Did they seem like they genuinely cared by asking questions, or summarizing what you needed? The chances are high that you felt listened to and that your preferences influenced their recommendation. Contrary to our current landscape of attempting […]
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Chanell Turner
Chanell Turner
Investigative Journalist for CBT News

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