Tag: customer service
How Hennessy Jaguar Land Rover Strengthened Their Recon Process- Justin Hoisington, Sales Manager &...
Continuing our discussion on how your dealership can improve it's overall recon turnaround time, CBT News was on location at Hennessy Land Rover with...
“Partnership” is the New Automotive Industry Buzzword
When it comes to the future of the automotive industry, the word “partnership” is starting to enter the conversation. In the past, automakers...
Mazda Changing Things Up With New Appointments
Tuesday, Mazda announced announced several leadership changes to its North American Operations. The current CEO and President of Mazda North American Operations (MNAO), Masahiro...
Best Practices for Evaluating Your Dealership’s Ad Spend
Marketing is critical to all businesses. The titans of industry spend billions of dollars on annual advertising. For example, the Coca-Cola Company. Coca-Cola, a...
The Harmonization of Autonomous Vehicle Regulation and the 2019 DC Auto Show
We are in the midst of a self-driving vehicle revolution. While the Elon Musk’s of the world eagerly work toward making autonomous driving a...
Slowing Down in the Service Process
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...
Accountability and What It Is Worth to Your Business
Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...
Creating a Business Development Culture
On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout...
Setting and Achieving Goals
Mark gives his best tips on setting and achieving goals and the best methods to get what you need from your sales team.
