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Unlock the secrets of customer retention at your dealership with personalized connections. Elevate customer satisfaction for lasting success.

Mastering customer retention: How to personalize connections at your dealership

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Your sales team is knocking it out of the park! Customers are coming in, and the sales team is meeting them where they are...
Customer service is an area where artificial intelligence is able to take some of the load off your dealership team, but how do you apply it?

AI-powered customer service: elevating dealership experiences

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We are certain you’ve heard many stories about artificial intelligence in the last year. Artificial intelligence can be an effective tool for marketing, writing,...

Battling fragmentation and unifying data with a CDP — Brian Pasch...

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A Customer Data Platform, or CDP, offers dealers the chance to unify their data and use consumer information effectively. While relatively new to automotive...
Dave Thomas Ease of purchase

It’s getting easier to buy cars, here’s why — Dave Thomas...

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According to ease of purchase research conducted by CDK Global, 85% of last month's car buyers felt the process was easy, the highest score...
car buying experience, Isabelle helms

Why are customers less satisfied with the car buying experience?

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Dealers have transformed the car buying experience with customers in mind, but many question the success of these changes. Recently, Cox Automotive published its...
service customers

5 tips to make service more convenient for your customers

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With nearly 165,000 auto repair and maintenance shops in the United States, you need your dealership to stand out. The key to success is...
SKAI Vision

How SKAI Vision is bringing artificial intelligence to the dealership —...

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As dealerships grow in size, it can become difficult to monitor the customer experience and to react quickly enough in the event of a...
Ujj Nath myKaarma CEO

myKaarma CEO Ujj Nath shares money saving insights for dealers

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Dealers are always looking for ways to save money or make money. Ujj Nath is the CEO of myKaarma, a leading communications and payment...
SKAI Vision is an industry-changing product which helps dealership operations using non-intrusive artificial intelligence software, set expectations

How artificial intelligence can help guide dealership operations today

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More than ever, dealerships need to implement the best technology into their businesses to stay competitive, which is why managers should always stay up...
Jonathan Dawson shares his insights into the core principles that help entrepreneurs drive business success in a challenging environment.

8 unique ways to provide a better customer experience than your...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses eight ways car dealers can out-experience their competition. Dealers...