Tag: customer service
Use The Theory of 5 to Promote Success in Your Dealership – Chris Saraceno,...
Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s...
What Your Body Language Says About You On The Sales Floor
Granted a picture can say a thousand words, your body is just as chatty. Your mouth can be saying one thing but things like...
What Incentives Do Your Employees Want the Most?
For the most part, dealership employees want what any employee wants: security. Along with a paycheck, your dealership provides a safety net for employees...
Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian...
Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink. The two major causes of inventory depreciation? Age and...
Market Predictions and New Car Buying Trends for 2019 – Bill Wittenmyer
It’s crucial for dealers to start the new year off on the right foot, and that begins with being mindful of market predictions and...
Proven Menu Selling Techniques
On today's episode of F&I Today, Becky Chernek discusses how over-complicated menu selling can be detrimental to your success, and how being consistent and...
Selling in the Service Drive
On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...
Become Your Own “One-A-Day Vitamin”
Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...
The Power of the First Impression
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
