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Simple strategies to lead your dealership employees through change

Adapting to change is a considerable task, one that often leaves dealership leaders at a loss. However, by focusing on the right things, even the most difficult headwinds can be opportunities for growth and advancement.

On this episode of Mind Your Own Business, host Jonathan Dawson shares his insights into solving challenges and preparing for difficulties as a leader while discussing simple strategies for helping employees adapt to change.

Key Takeaways

1. Dawson emphasizes the importance of concentrating on elements within one’s control, even amidst changing external factors like the economy and interest rates, encouraging others to take a proactive approach to business challenges.

2. The way problems or challenges are labeled can significantly affect how individuals and teams perceive and address them. Dawson advocates for re-labeling problems as opportunities or patterns to shift mindset and approach, reducing feelings of anxiety and stress, and fostering a more positive and constructive work environment.

3. Recognizing patterns in challenges and objections allows individuals and teams to anticipate and proactively address recurring issues. Dawson points out the value of understanding these patterns to solve problems, enhancing efficiency and effectiveness in operations.

4. By identifying and acting on controllable aspects of their work, employees can feel more empowered and confident in influencing outcomes. This approach helps transform the perception of being victims of circumstances into being navigators with control over the direction of their efforts.

5. Dawson concludes with the call to be intentional in identifying and focusing on areas of change and improvement. By acknowledging and addressing both the controllable and uncontrollable factors in their operations, dealership management teams can better navigate challenges and capitalize on opportunities for growth and success.

"The first thing I wanna bring to you is this idea that when you see things changing around you...the very first thing you should do is you should focus on that which is controllable and knowable."

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Colin Velez
Colin Velez
Colin Velez is a staff writer/reporter for CBT News. After obtaining his bachelor’s in Communication from Kennesaw State University in 2018, he kicked off his writing career by developing marketing and public relations material for various industries, including travel and fashion. Throughout the next four years, he developed a love for working with journalists and other content creators, and his passion eventually led him to his current position. Today, Colin writes news content and coordinates stories with auto-industry insiders and entrepreneurs throughout the U.S.

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