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AutoNation CEO Mike Jackson discusses Q4 results, digital retailing, the used-car...

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AutoNation is coming off a record-setting quarter at the end of 2020. One of the nation’s largest automotive retailers made a strong rebound after...
compliance

How to improve compliance in your auto dealership’s service department

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When you discuss automotive compliance, you automatically think about regulations over the F&I department or with selling new cars. However, there are just as many regulations and rules in the dealership’s service department. Aspects such as customer communication or how to format emails are just as important.  Dealerships must take compliance seriously in all departments. But, how […]
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Lordstown Motors

Short-seller firm Hindenburg Research targets Lordstown Motors

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The investment research firm that exposed Nikola’s false claims last year has set its sights on Lordstown Motors. Hindenburg Research postulates that Lordstown Motors hasn’t been truthful with their investors and the public about their ability to produce vehicles on schedule. They also believe that many of Lordstown’s orders for all-electric trucks are “fictitious”.   Hindenberg said, “Lordstown is an electric vehicle SPAC with no […]
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Auto Loans - Melinda Zabritski

How record breaking auto loans are influencing the market –...

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Experian’s Q4 2020 State of the Automotive Finance Market report put alternative fuel financing in the spotlight. Today on CBT News, Melinda Zabritski, Senior Director of Automotive Financial Solutions at Experian, joins the show to discuss key findings from the report such as record-breaking auto loans and their influence on the industry. Zabritski begins the […]
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service advisor

3 ways to improve your auto dealership’s service advisor turnover

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In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the worst professions as far as retention is concerned.   So why are these valuable employees leaving, and how can you improve service advisor turnover? Believe it or not, […]
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dealers

Declining COVID cases a cause for optimism among dealers

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Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer Sentiment Index Study revealed an impressive jump for the 90-day outlook, from 48 points to 59. The study’s results indicate that American dealerships have a positive outlook – the highest level of optimism since the pandemic […]
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How Texas dealers

How automobile dealers in Texas are pressing on after the winter...

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Last week, Texas was hit by one of the worst winter storms in recent memory. Today on CBT News, April Ancira, Chairman of the...
What are dealers' true-pete macinnis

What are dealers’ true opinions about digital retailing? – Pete...

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Today on CBT News, host Jim Fitzpatrick is joined by Pete MacInnis, Founder and CEO of eLend Solutions. The pandemic has brought forth many challenges and dealers are weighing in with eLEND Solutions’ latest dealer survey. The report titled, “The Pandemic Drove a Great Leap Forward in Digital Retailing Adoption,” showcases the thoughts and concerns […]
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JJ Quest discusses how car dealers can evolve their marketing...

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Marketing techniques continue to evolve as innovative digital trends enter the market. You may be asking yourself, what’s the best way to maintain effective messaging? On today’s show, we’re pleased to be joined by JJ Quest, Chief Strategist at Conquest Strategic Marketing, who discusses this further. It’s hard to believe that we’re almost a year into […]
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OfferLogix

How to bridge the gap between your digital retailing platform and...

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Digital retailing is no longer an added incentive for dealers. It has become the expectation of automotive consumers. Today on CBT News, Aaron Bickart...