TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%


Shows

internet leads

Being Personable When Handling Internet Leads

- January 17, 2020
On this week's episode of On the Mark, Mark Tewart talks about how the use of certain templates and scripts when handling internet leads could cause customers to be more...
recruiting

Recruiting in the Modern Age of Automotive

- January 16, 2020
On this week's episode of Kain & Co., David Kain of Kain Automotive talks about the words you use in your recruiting ads and which information potential salespeople are looking...
text

Moving from Email to Text Messaging

- January 15, 2020
On this week's episode of Auto Marketing Now, Brian Pasch details the benefits and convenience of communicating with your customers via text message rather than email.   VIDEO TRANSCRIPTION: Brian Pasch: Welcome to...
customer

Pinpointing Why the Customer Is Saying No

- January 14, 2020
On this week's episode of F&I Today, Becky Chernek talks about what to do when a customer wants to stick to the base payment and says no, no matter what...
change

Why Change is Necessary If You Want to Improve

- January 13, 2020
On this week's episode of Straight Talk, David Lewis of David Lewis and Associates talks about the necessity of change and how hard it is for people working in retail...
Saturday morning sales meeting

Become Your Own “One-A-Day Vitamin”

- January 11, 2020
Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark Tewart.
fears

Addressing the Customer’s Fears

- January 10, 2020
On this week's episode of On the Mark, Mark Tewart, President of Tewart Enterprises, talks about some of the major fears customers have when visiting the dealership and how you...
onboarding

Onboarding New Employees

- January 9, 2020
On this week's episode of Kain & Company, David Kain, President of Kain Automotive, talks about creating a substantial onboarding plan so that you can set the right tone for...
demo route

Pros and Cons of the Planned Demo Route

- January 6, 2020
  On today's episode of Straight Talk, David Lewis of David Lewis and Associates discusses the pros and cons of a practice that started in the 1970's that weakens the sales presentation...
invoice

What to do When Customers Want to Buy for Invoice Price

- January 3, 2020
On this week's episode of On the Mark, Mark Tewart, author and President of Tewart Management Group, talks about what to do when a customer wants to buy for invoice,...


CBT News
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