In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard tinkerers were able to turn their...
Today on CBTNews.com - Tuesday, November 12th, 2019:
Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors
Jim Fitzpatrick talks to Shawn Hays, General Manager of CMA Colonial Chevrolet...
Whether it's between two team members or a team member and a customer, friction is never a good look for your dealership. Glenn Pasch goes over how to deal with...
Things move quickly in the digital age. By now, most dealerships recognize the need for a stellar social media presence. Study after study shows that customers are spending increasing amounts...
On today’s show, we welcome back Bill Wittenmyer, partner and Vice President of sales and operations for Elead CRM, a CDK Global company. Jim and Bill discuss why the majority...
On today’s show, we're pleased to welcome back Jeff Brown, Chief Revenue Officer at Force Marketing. Jeff is one of the leading experts on automotive video marketing and has spoken...
On today's show, we pleased to welcome back Hugh Hathcock, owner of ReconVelocity and one of his most successful clients, Chris Slaydon of Vernon Auto Group.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hi everyone....
Have you ever felt that the automotive industry is changing before your eyes? Things that were only a concept ten years ago are becoming commonplace today. This situation can be...
A car dealer’s DMS system, or Dealer Management System, is a treasure trove. In its seemingly limitless functions, personnel make the cogs of the dealership wheel turn. But what makes...
Some time ago we partnered with a production company to start a new show on TV which promised to boom the business. We hired a highly awarded producer and host,...