Today on CBTNews.com – Tuesday, November 12th, 2019:
Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors
Jim Fitzpatrick talks to Shawn Hays, General Manager of CMA Colonial Chevrolet in Richmond, Virginia. Watch Now
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking sales tactics and less-than-honest disclosures of rate and product cost. It’s important to remember, though, that some of those shady tactics are actually against the law in most cases and whether or not you are a new dealership or a decades-old store, it’s always a good practice to remind yourselves and your F&I staff what NOT to do…EVER. Read More
Are Automotive Technicians Ready for a Self-Driving, Electrified Future?
In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard tinkerers were able to turn their passion into a successful career. Read More