On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: “
How important is response time?” “Should I email or call first?” and “What kind of video works best?”

Tune in to find out David’s answers. Feel free to send your questions for David to klocadia@cbtnews.com.



  1. David – Since most all shoppers, especially on-line, are hesitant to get sales calls from Dealers and in many cases aren’t as easily reached by phone anyway, what do you think about warming the shopper up with an instant email reply that includes asking the customer for the best number and time to call them?


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