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service drivevideo

Help Your Fixed-Ops Department Finish Out the Year Strong – Almog Veig, David Lewis...

An efficient and well-run service drive is the heart and soul of any dealership. In many ways, it is the most heavily visited department...
customer

Moving Dealerships From Transaction-Centric to Customer-Centric

Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and...
marketing

What Marketing Efforts Should Be On Your Radar Going Into 2019

With the end of 2018 fast approaching us, it’s time to start thinking about your dealerships marketing efforts going into 2019. From your marketing...
Paul J. Dalyvideo

Progressive Branding Strategies For Your Dealership – Paul J. Daly, Congruent Story

Today we speak with Paul J. Daly, founder, and CEO of both Image Auto and Congruent out of Syracuse, New York. VIDEO TRANSCRIPT: From our studios in...
blockchain technology

How Blockchain Technology Can Shake Up the Automotive Industry

We’ve heard a lot about blockchain technology over the last few years. While blockchain has many potential applications, the most well-known use for blockchain...

Never Leave the Customer Alone at Your Desk

On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during...

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Are You Ready to Go All Digital?

On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...