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Should I Email or Call First?

On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email...
transformational day

Make This a Transformational Day

Do what you can to make everyone and everything around you better. Rob Shallenberger is inviting you to make today a transformational day on...
Potential Buyers

Frank J. Lopes: How to call potential buyers

Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.

Why more outbound calls isn’t necessarily better

So what exactly is your dealership's outbound calling culture? Does it have that "smile and dial" feel, where the mentality is "the more outbound...