The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming years. This means it is more...
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What was your first reaction to the line above? Did you cringe? Did a wave of distrust wash...
On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email or call first?" and "What kind...
On today's episode of Kain & Company, David Kain takes a break from his usual show to answer some of the most commonly asked questions that he has received in...
Depending on who you talk to, there are two processes dealership salespeople have when it comes to communication: phone calls and emails. Some are actually good at both because they're...
On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships that don’t put enough weight on...