Four F&I tips to prepare for uncertain times ahead


We are over five months into the COVID-19 and it seems that it’s not done with us yet. As the car industry has been slowly coming back to life over the last few months, dealers are finding that the market has changed quite a bit. Internal processes have changed. How customers are buying cars has changed. Financing programs are shifting back to pre-COVID terms. Everything has changed. F&I took a substantial hit in the early days of the pandemic with captives offering the kind of terms and rates that made it tough to sell product and leases fell off as…

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