TSLA393.170-1.29%
GM76.840-0.8%
F14.145-0.035%
RIVN17.065-0.735%
CYD44.930-0.94%
HMC28.8300.94%
TM179.9703.05%
CVNA70.6800.09%
PAG205.7505.35%
LAD342.84011.47%
AN208.9905.45%
GPI327.9008.5%
ABG226.8308.4%
SAH102.6202.89%
TSLA393.170-1.29%
GM76.840-0.8%
F14.145-0.035%
RIVN17.065-0.735%
CYD44.930-0.94%
HMC28.8300.94%
TM179.9703.05%
CVNA70.6800.09%
PAG205.7505.35%
LAD342.84011.47%
AN208.9905.45%
GPI327.9008.5%
ABG226.8308.4%
SAH102.6202.89%
TSLA393.170-1.29%
GM76.840-0.8%
F14.145-0.035%
RIVN17.065-0.735%
CYD44.930-0.94%
HMC28.8300.94%
TM179.9703.05%
CVNA70.6800.09%
PAG205.7505.35%
LAD342.84011.47%
AN208.9905.45%
GPI327.9008.5%
ABG226.8308.4%
SAH102.6202.89%


F&I

Fighting payment anxiety in the F&I office with empathy and value

Fighting payment anxiety in the F&I office with empathy and value

- July 16, 2026
Payment anxiety is climbing, and the squeeze isn't just at the dealership. Rising rates, pricier vehicles and mounting negative equity are pushing monthly payments higher, and customers are watching every...
F&I office most trusted, but pain points remain, CDK Global survey finds

F&I office most trusted, but pain points remain, CDK Global survey finds

- July 9, 2026
Customers trust the F&I office more than any other part of the dealership visit, even as long wait times and duplicated paperwork continue to frustrate them. That's according to CDK...
How AI is reshaping F&I coaching and driving accountability

How AI is reshaping F&I coaching and driving accountability

- July 2, 2026
The finance office has become the most scrutinized room in the dealership. Today's customers arrive more informed and more payment sensitive than ever. At the same time, F&I teams are...
Remarkable Leaders in F&I honoree: Kimberly Garner | CMA Colonial 

Remarkable Leaders in F&I honoree: Kimberly Garner | CMA Colonial 

- June 4, 2026
CBT News is proud to recognize Remarkable Leaders in F&I who are raising the bar inside their dealerships and across the automotive industry. Joining us to commemorate this achievement is...
Remote control: Making F&I video calls feel like an in-person deal

Remote control: Making F&I video calls feel like an in-person deal

- June 4, 2026
Remote F&I is no longer just a workaround. For dealers selling cars to out-of-state buyers or customers who simply prefer to close from home, it is becoming a standard part...
EVs cost 42% more to insure than gas cars, newer models closing the gap

EVs cost 42% more to insure than gas cars, newer models closing the gap

- June 3, 2026
On the Dash: EVs cost 42% more to insure than gas-powered cars, but the gap is narrowing. At today's gas prices, EV owners still save $567 to $1,007 per year...
Finance Director Symphony Wills shares her success story

Finance Director shares path from rejection to BMW rooftop success

- May 12, 2026
Symphony Wills did not stumble into the car business. She chased it, fought rejection, and took on a two-hour commute to get her foot in the door and onto the...
Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations

Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations

- May 7, 2026
Rising costs are reshaping how customers approach car buying, and F&I leaders must adjust their strategies to keep pace. On the latest episode of F&I Today, Paul Brown, Vice President...
Talent

The talent factory: How to build F&I rockstars from within

- April 28, 2026
Across the country, car dealerships are increasingly facing a new problem: finding and keeping the right people on staff. As veteran employees retire and customer expectations shift, dealers are rethinking...
Transparency trouble

Transparency trouble: How top dealers win trust from the start

- April 23, 2026
The automotive retail industry is facing a transparency tipping point. Today's car buyers are better informed than any previous generation, and they are losing patience with dealerships that still rely...


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