TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki | eDealer Solutions

- April 8, 2022
Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on strengthening sales teams' mentality and processes....
retail automotive service departments performance pro forma compensation

4 ways car dealers and fixed ops managers can amplify service absorption

- April 6, 2022
In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals then become the vision for the...
fixed ops

Closer look: The obstacles car dealers face today in fixed ops

- April 4, 2022
For the past 18 years, Fixed Ops Magazine has kept the auto industry informed in all areas relating to fixed ops at the dealership level. Today on Inside Automotive, we’re...
phone

Improving inbound phone calls equals greater profits – David Lewis

- March 28, 2022
 On today’s show we’re pleased to welcome back David Lewis, President and CEO of David Lewis and Associates and the Host of CBT’s show, Straight Talk, to talk to us...

How auto dealers can maximize profits with fewer new car sales

- March 18, 2022
If you take a look at the number of vehicles on the road these days, you’ll notice that fewer and fewer of them are new vehicles. In fact, most people...
service

Pothole season: an opportunity for service departments to connect with car owners

- March 4, 2022
For around 50% of American drivers, winter weather gives way to a sloppy spring season. The timing of the freeze-thaw cycle correlates with another season that drivers are none too...
parts

5 ways the service and parts department can minimize losses

- February 24, 2022
If you’ve ever stopped to consider how many parts are walking away from the dealership unbilled, whether through theft or due to oversight, you would be amazed at the money...
cold weather

3 tips to help drivers avoid cold weather mishaps

- February 15, 2022
With the majority of U.S. consumers back on the road driving every day, unexpected weather changes and frigid temperatures offer an opportunity to provide support for cold weather car care...
auto technician

Auto technician shortages continue to cause problems for the industry

- February 10, 2022
Last year, we discussed the state of the technician shortage and none of the information looked promising. It was clear to us then that something major needed to shift in...
retail automotive service departments performance pro forma compensation

Why trust is a must for growing and retaining your customer base

- February 7, 2022
No matter what business you are in, retaining and growing your customer base must be a priority in your business plan and operational culture. On the latest episode of Service...

CBT News
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