Top Stories
FTC ends disparate-impact discrimination claims, revises dealer compliance obligations. Read More
Ford plans four-door Mustang as it looks to broaden iconic nameplate. Read More
Manheim used-vehicle prices fall 1.4% in July as wholesale market normalizes. Read More
Premium SUV buyers shifting to mainstream brands, JD Power finds. Read More
Featured Interviews
Why fluid testing and transparency are replacing the old service menu
For decades, service departments have relied heavily on standard maintenance menus and rigid mileage intervals to drive recommendations. But as consumer expectations evolve and vehicle technology advances, top-performing dealerships are shifting toward a data-driven, highly transparent model. On a recent episode of Service Drive, Nolan Armpriester, General Manager of Twin Pine Ford in Hamburg, Pennsylvania, joins us to discuss how fluid testing, dedicated video walk-around teams, and mobile service operations are transforming fixed operations into a primary revenue driver. Watch the full segment here.
Retention expert reveals future-focused strategy dealers need to keep top talent
Joining us on today’s episode of Inside Automotive is Retention Expert David Alemian, creator of the Alemian Retention System™ and author of Talent Retention: How to Attract and Retain Highly Skilled Professionals. Alemian says the driver behind who stays and who leaves isn’t just pay, but whether they see a stronger future inside the dealership or outside of it. Watch the full segment here.
