Tips to improve the close on service transactions
For most dealerships, the aim for 100% service absorption is a lofty goal. Achieved, it pays the overhead expenses completely for the month, alleviating pressure on the rest of the...
TSLA382.2902.17001%
GM81.325-2.445%
F12.790-0.15%
RIVN15.3300.31%
CYD32.010-2.59%
HMC32.2250.075%
TM187.190-3.17%
CVNA64.3000.35%
PAG209.020-0.64%
LAD303.470-3.55%
AN162.135-2.91501%
GPI248.1500.64%
ABG179.370-2.15%
SAH61.700-0.67%
TSLA382.2902.17001%
GM81.325-2.445%
F12.790-0.15%
RIVN15.3300.31%
CYD32.010-2.59%
HMC32.2250.075%
TM187.190-3.17%
CVNA64.3000.35%
PAG209.020-0.64%
LAD303.470-3.55%
AN162.135-2.91501%
GPI248.1500.64%
ABG179.370-2.15%
SAH61.700-0.67%
TSLA382.2902.17001%
GM81.325-2.445%
F12.790-0.15%
RIVN15.3300.31%
CYD32.010-2.59%
HMC32.2250.075%
TM187.190-3.17%
CVNA64.3000.35%
PAG209.020-0.64%
LAD303.470-3.55%
AN162.135-2.91501%
GPI248.1500.64%
ABG179.370-2.15%
SAH61.700-0.67%
Fixed-Ops
Best practices in reconditioning and ways to save costs
With used car sales outnumbering new car sales by nearly three times the amount, it’s important that your dealership understands how best to deal with the pre-owned inventory. When you...
How service departments can handle no fault found diagnosis
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail your plans in a hurry. When...
How to boost service and fixed ops during the winter months
The winter months offer a prime opportunity for dealerships to institute revenue-generating servicing strategies and add value to customers. Additionally, the fall months provide a great time to start developing...
Why Don Reed believes EVs could be a major revenue opportunity for fixed-ops
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of this, McKinsey & Company estimates that...
Why tires are the key to customer retention in the service lane — Dave Boyle | TraXtion
There has been significant innovation in the EV market throughout the past few years, changing the solutions offered in service lanes. TraXtion, formerly tire profiles, has made huge waves in...
The auto industry is changing — so are technicians
Most dealers are experiencing relief from the past couple of years’ difficulties. So, admittedly, there’ll be no argument or complaint about the increased inventory and sales. But a new challenge...
Get more cars through the service lane and max out shop capacity
Welcome to the latest edition of Dealer Forward, an ongoing video series that focuses on the solutions and strategies car dealers are using to overcome various challenges in the industry....
Goodbye to the oil change
Tires are one of the major keys to customer retention. It has taken a decade or more, but most dealers now realize this is true. But what if I told...
Auto dealers have room for improvement when it comes to the tire market
J.D. Power's 2022 US Original Equipment Tire Customer Satisfaction Study highlights the experience of car owners with tires that their vehicle was equipped with from the factory. The study also...
