TSLA360.22016.53%
GM86.814-2.5157%
F12.470-0.0597%
RIVN13.4900.1996%
CYD20.2800.27%
HMC35.760-0.5%
TM215.080-3.03%
CVNA73.6901.61%
PAG212.5250.325%
LAD308.220-7.55%
AN183.680-4.44%
GPI261.060-5.44%
ABG203.530-3.5%
SAH61.725-1.075%
TSLA360.22016.53%
GM86.814-2.5157%
F12.470-0.0597%
RIVN13.4900.1996%
CYD20.2800.27%
HMC35.760-0.5%
TM215.080-3.03%
CVNA73.6901.61%
PAG212.5250.325%
LAD308.220-7.55%
AN183.680-4.44%
GPI261.060-5.44%
ABG203.530-3.5%
SAH61.725-1.075%
TSLA360.22016.53%
GM86.814-2.5157%
F12.470-0.0597%
RIVN13.4900.1996%
CYD20.2800.27%
HMC35.760-0.5%
TM215.080-3.03%
CVNA73.6901.61%
PAG212.5250.325%
LAD308.220-7.55%
AN183.680-4.44%
GPI261.060-5.44%
ABG203.530-3.5%
SAH61.725-1.075%

Fixed-Ops

Schaubert, inclusion inclusive

Fixing the disconnect between dealers and fixed ops with inclusion

- March 2, 2023
Chris Schaubert, the Founder of Fixed Ops Solutions, joins Inside Automotive for another discussion on service department excellence. On this episode, Schaubert and host Jim Fitzpatrick discuss the ways in which dealers...
Featured CBT Now
Chris Schaubert Work flow

Improving work flow in the fixed operations department — Chris Schaubert

- February 23, 2023
Every auto technician knows that fixed operations departments must maintain a balanced work flow to keep customers happy and profits high. However, many managers, especially those with a career in...
Featured Fixed-Ops
service customers

5 tips to make service more convenient for your customers

- February 16, 2023
With nearly 165,000 auto repair and maintenance shops in the United States, you need your dealership to stand out. The key to success is making service more convenient for your...
Fixed-Ops Articles
aftermarket service

4 ways car dealers can win against aftermarket service providers

- February 14, 2023
According to the J.D. Power 2022 U.S. Aftermarket Service Index Study, customers increasingly prefer aftermarket service providers to new-vehicle dealers. J.D. Power surveyed almost 10,000 vehicle owners who owned their...
Fixed-Ops Articles
customer retention service Suzuki

Missed opportunities to grow customer retention in the service drive

- February 7, 2023
There is no doubt that the service department is where dealership sales are occurring. On today's edition of CBT Now, Jennifer Suzuki, president of eDealer Solutions, acclaimed sales trainer, and...
Fixed-Ops CBT Now
fixed operations

How will EVs affect fixed operations revenue?

- February 6, 2023
A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In truth, it’s still too early to...
Articles Fixed-Ops
transparency

Using video to improve transparency in your service department – Joe Shaker

- January 19, 2023
Today’s consumers are counting on their dealers to be transparent more than ever. Video is a fantastic resource to build trust due to the clear and honest communication it makes...
Featured Daily Automotive News

The importance of attracting fleet customers to service and parts

- January 18, 2023
The sales department at your dealership knows how valuable it is to have fleet customers. After all, how much more profit is achieved when four cars are sold versus one?...
Fixed-Ops Articles
service department

Auto dealers shift gears to drive profit in the service department — Juan Flores | KBB

- January 11, 2023
Dealers are looking for new ways to increase sales at the store level and in the service department. Juan Flores, Senior Director of Product Development at Kelly Blue Book (KBB), discusses what...
Power Lunch Fixed-Ops
vendors

Vendors you should have in place to support the service department

- January 9, 2023
A service department can run like a well-oiled machine. Technicians diagnose concerns, order parts, install them, and send the customer on their way with a repaired vehicle. However, a few...
Fixed-Ops Articles

Latest Articles

AI, EVs and hybrids are changing automotive retail
Latest Articles 11/06/26

AI, EVs and hybrids are changing automotive retail

The fuel economy fight nobody is talking about BUT you pay for!
Latest Articles 11/06/26

The fuel economy fight nobody is talking about BUT you pay for!

Audi expands Georgia plant plans, Sonic boosts EchoPark marketing, 2027 Volkswagen Atlas upgrades
Latest Articles 11/06/26

Audi expands Georgia plant plans, Sonic boosts EchoPark marketing, 2027 Volkswagen Atlas upgrades

Audi could expand planned $4B Georgia plant with another $3B investment
Latest Articles 11/06/26

Audi could expand planned $4B Georgia plant with another $3B investment

Sonic Automotive investing millions in largest EchoPark brand campaign yet
Latest Articles 11/06/26

Sonic Automotive bets millions on EchoPark in largest brand campaign yet

Toyota names Mark Templin as next North American CEO
Latest Articles 11/06/26

Toyota names Mark Templin as next North American CEO

Tesla to end Cybertruck production in mid-2027
Latest Articles 11/06/26

Tesla to end Cybertruck production in mid-2027

2027 Volkswagen Atlas: More power, better MPG and a premium upgrade
Latest Articles 11/06/26

2027 Volkswagen Atlas: More power, better MPG and a premium upgrade

Building stronger dealership teams through trust and accountability
Latest Articles 11/05/26

Building stronger dealership teams through trust and accountability

What GM’s hybrid shift can and can’t do for its market position
Latest Articles 11/05/26

What GM’s hybrid shift can and can’t do for its market position

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