Don Reed on how to ignite your auto technicians’ productivity
The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many of us have gathered since the...
TSLA330.8802.3%
GM87.9600.38%
F14.0150.035%
RIVN16.3900.39%
CYD46.150-1.17%
HMC31.720-0.1%
TM188.780-1.31%
CVNA74.2003.35%
PAG216.270-0.14%
LAD379.8404.21%
AN208.090-1.14%
GPI265.120-1.35%
ABG210.760-3.56%
SAH80.020-2.42%
TSLA330.8802.3%
GM87.9600.38%
F14.0150.035%
RIVN16.3900.39%
CYD46.150-1.17%
HMC31.720-0.1%
TM188.780-1.31%
CVNA74.2003.35%
PAG216.270-0.14%
LAD379.8404.21%
AN208.090-1.14%
GPI265.120-1.35%
ABG210.760-3.56%
SAH80.020-2.42%
TSLA330.8802.3%
GM87.9600.38%
F14.0150.035%
RIVN16.3900.39%
CYD46.150-1.17%
HMC31.720-0.1%
TM188.780-1.31%
CVNA74.2003.35%
PAG216.270-0.14%
LAD379.8404.21%
AN208.090-1.14%
GPI265.120-1.35%
ABG210.760-3.56%
SAH80.020-2.42%
Fixed-Ops
Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki | eDealer Solutions
Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on strengthening sales teams' mentality and processes....
4 ways car dealers and fixed ops managers can amplify service absorption
In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals then become the vision for the...
Closer look: The obstacles car dealers face today in fixed ops
For the past 18 years, Fixed Ops Magazine has kept the auto industry informed in all areas relating to fixed ops at the dealership level. Today on Inside Automotive, we’re...
Improving inbound phone calls equals greater profits – David Lewis
On today’s show we’re pleased to welcome back David Lewis, President and CEO of David Lewis and Associates and the Host of CBT’s show, Straight Talk, to talk to us...
How auto dealers can maximize profits with fewer new car sales
If you take a look at the number of vehicles on the road these days, you’ll notice that fewer and fewer of them are new vehicles. In fact, most people...
Pothole season: an opportunity for service departments to connect with car owners
For around 50% of American drivers, winter weather gives way to a sloppy spring season. The timing of the freeze-thaw cycle correlates with another season that drivers are none too...
5 ways the service and parts department can minimize losses
If you’ve ever stopped to consider how many parts are walking away from the dealership unbilled, whether through theft or due to oversight, you would be amazed at the money...
3 tips to help drivers avoid cold weather mishaps
With the majority of U.S. consumers back on the road driving every day, unexpected weather changes and frigid temperatures offer an opportunity to provide support for cold weather car care...
Auto technician shortages continue to cause problems for the industry
Last year, we discussed the state of the technician shortage and none of the information looked promising. It was clear to us then that something major needed to shift in...
