Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general managers, and service directors, among others, measure themselves against the average dealership performance. We are conditioned to the ‘mythical average’ and we become our own worst enemy because of it. However, average is nothing more than a reference point. Is average really what you want to be?
| Related: How to establish S.M.A.R.T. goals and go from an average dealer to a top performer |
Did you enjoy this episode of Service Drive with Don Reed? Please share your thoughts, comments, or questions regarding this topic by submitting a letter to the editor here, or connect with us at newsroom@cbtnews.com.
Be sure to follow us on Facebook, LinkedIn, and TikTok.
While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.
