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service advisor

5 focused strategies to bring a wayward service advisor back in...

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In the automotive realm, the salespeople are superstars, capable of selling big-ticket items. In most dealerships, however, the service advisor is responsible for generating...
I’m Steve Greenfield- It’s hard to believe that we’re just over 5 months away from the presidential election, and just days away from the first Biden/Trump debate.

EV owners face higher repair bills and longer wait times compared...

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Welcome back to the latest episode of The Future of Automotive, with Steve Greenfield, Founder and CEO of Automotive Ventures, where we put recent...
Significant M&A activity in October and November: auto dealerships in Charlottesville, Fresno, and Cincinnati change hands.

M&A roundup: dealerships change hands in Virginia, California, Ohio and more

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The most recent Q3 2023 Haig Report from buy/sell firm Haig Partners, highlights the robust demand for car dealerships. According to the report, 2023...
In early October, the California New Car Dealers Association’s 2023 Franchise Bill (AB 473) was signed into law, strengthening franchise laws in the state.

California’s new franchise law: what dealers need to know – Brian...

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In early October, the California New Car Dealers Association’s (CNCDA) 2023 Franchise Bill (AB 473) was signed into law, strengthening dealership rights in the...
Recently, CBT News anchor Jim Fitzpatrick had the opportunity to speak with Jay Ku, CRO of TrueCar, at the 2023 Digital Dealer conference.

The importance of maximizing customer lifetime value — Jay Ku |...

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Jay Ku is relatively new to the automotive industry. Roughly nine months ago, he joined TrueCar, one of the industry's leading online marketplaces for...
F&I transparency

The time is now for F&I transparency

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Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip...

What dealers can expect in the fourth-quarter of 2023 – Joe...

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As we round out the third quarter of 2023, the big story is the ongoing labor negotiations, as the outcome could impact inventory worldwide....
General Motors has revealed it's investing in a Silicon Valley firm to assist it in accelerating the development of more affordable battery chemistry for its future EVs.

GM supports EV battery startup as it focuses on inexpensive materials

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General Motors has revealed it's investing in a Silicon Valley firm to assist it in accelerating the development of more affordable battery chemistry for...
aftermarket, ASI, J.D. Power, study

Car owners less satisfied with aftermarket service providers

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The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study revealed that overall satisfaction declined year over year in the study’s three segments: quick...
iSeeCars recall, Elon Mode, FSD

Tesla leads the pack for potential recalls over the next 30...

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Nobody wants to get a recall notice, but more than 25 million vehicles were subject to over 400 automotive recalls last year. That number...