The car dealership business demands flexibility of thought and action. We’ll use agility to describe the ability to see a potential problem as an opportunity instead of a threat. Let’s...
Talk with any sales manager, and they'll say that a dealership sales success is built on the foundation of its sales department. And it's tough to disagree with that. Often,...
We all rely on ‘social proof’ to help us know where to spend our hard-earned dollars. Name one business or product you have considered in the past few months and...
Are you thinking of trying a new career path? The auto industry may be a perfect fit for you! The auto industry is not just about selling cars or building...
While you may use mystery shopping to assess your dealership’s in-person sales, do you take the same measures for online car buying? Failing to do so could be costing you...
Remember the days when your phone could only call others? In 2023, phones have computing power that rivals computers used in the Apollo 11 mission. It's looking as if cars...
Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip the dealership process altogether. The onset...
As the automotive industry experiences a rapid acceleration of electric vehicle trends, dealerships must adapt to this changing landscape to seize new business opportunities. Transitioning to EVs involves more than...
Car shopping should be enjoyable, not intimidating. As a dealership owner, your job goes beyond simply selling a car. It includes providing helpful advice and fostering an environment where customers...
With the current headwinds facing the automotive industry, dealers and consumers alike are still facing the pain points of new and used vehicle sales. Joining us on today's episode of...