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Chris Saraceno control

Dealer Chris Saraceno on business today: ‘We have to focus on...

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 Despite rising interest rates, inflation, and concerns about vehicle affordability, nothing seems to shake the confidence of our next guest. We’re pleased to welcome...
leadership

5 must-have traits for extraordinary leadership

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It would be a slim minority of dealership personnel who haven’t worked under a manager or owner that did not possess the skills or...
motivate

6 basic needs that motivate your dealership staff and how to...

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Over the past months, automotive retailing experts have talked at length about complacency. Many dealers and managers are now asking themselves—How do I coach...
brand white label F&I

Leveraging the power of your dealer brand with white label F&I

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Even though dealers have to manage multiple competing issues of low inventory, rising lending rates, and a pandemic that is not quite 100% gone,...
Automotive Ventures EVs startups connected car

Stellantis speeds towards ‘agency model’ for European dealer network

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Welcome to this episode of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
LinkedIn

How your salespeople can generate more leads with LinkedIn — Matt...

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Every salesperson is troubled by the nagging thought, "How do I receive better insight to make myself more credible with resources that can increase...
dealer

Marketing in uncertainty: Best practices for car dealerships

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Since 2020, uncertainty has become a running theme for the automotive industry. From material shortages to factory shutdowns, the pandemic became a significant disruption.    While...
warranty

Best practices when submitting warranty claims

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In 2019, automakers across the world had to spend about 2.5% of the product revenue, totaling more than $49 billion, covering warranty expenses. This...

What Lexus and Marvel can teach us about dealership advertising

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Digital and dealership advertising are crucial topics for auto professionals to understand. Mia Phillips is the Senior Manager of Advertising and Media at Lexus....
BDC

3 tasks BDC staff should handle and 3 they should not

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The Business Development Center (BDC) is the central nervous system of many auto dealerships. It's the hub that makes things happen and the lifeblood...