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For dealers, the online car buying process is a fast-moving game. Trends and customer preferences are constantly changing.

It’s time to mystery shop your dealership’s online car buying process

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While you may use mystery shopping to assess your dealership’s in-person sales, do you take the same measures for online car buying? Failing to...
These transformative technologies range from predictive analytics and digital assistants to augmented reality interfaces and connected cars.

Beyond autonomous driving: Exploring cutting-edge technologies reshaping the automotive landscape

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Remember the days when your phone could only call others? In 2023, phones have computing power that rivals computers used in the Apollo 11...
F&I transparency

The time is now for F&I transparency

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Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip...
It's time to revamp your sales team's performance and drive your dealership sales to new heights. Act now to invest in their training.

Drive your dealership sales to new heights: The power of ongoing...

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Talk with any sales manager, and they'll say that a dealership sales success is built on the foundation of its sales department. And it's...
Randy Barone, Vice President of Business Development at ACV, and Doug Hadden, ACV Vice President, discuss managing EV inventory.

Q&A with ACV: Managing used EV inventory for greater sales success

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As the automotive industry experiences a rapid acceleration of electric vehicle trends, dealerships must adapt to this changing landscape to seize new business opportunities....

How your salespeople can utilize AI to sell more vehicles

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Are you afraid of SkyNet? Does the idea of artificial intelligence scare you? If not, then it probably should. On today's episode of Mind...
Car shopping doesn't have to be stressful. With the right approach, you can help turn it into a fun, engaging, and empowering experience.

How to make car shopping more fun for your customers

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Car shopping should be e­njoyable, not intimidating. As a dealership owne­r, your job goes be­yond simply selling a car. It includes providing helpful advice­...
On today's episode of CBT Now is Jessica Caldwell, Edmunds' Executive Director of Industry Insights, with an update on interest rates.

Historically high interest rates are weighing on the auto industry —...

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With the current headwinds facing the automotive industry, dealers and consumers alike are still facing the pain points of new and used vehicle sales....
Timing is critical to both dealers and car buyers and seasonal sales are once again playing a big role.

Q&A | How auto dealers can leverage the return of seasonal...

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Seasonality plays a crucial role for both dealers and car buyers, and understanding its impact is vital in the automotive industry. Historically, certain seasons...
Learn how dealership leaders can take a play out of Elon Musk's book and effectively leverage the timeboxing method.

What is timeboxing? Decoding Elon Musk’s famous time management technique

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There is no doubt billionaire Elon Musk is a very busy entrepreneur seeing as he now owns five companies including Tesla, SpaceX, Twitter (now...