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Mid adult manager using digital tablet while talking to service advisors in auto repair shop.

From overwhelmed to aligned action: Empowering service advisors for success

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Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a...
F&I transparency

The time is now for F&I transparency

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Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip...
It's time to revamp your sales team's performance and drive your dealership sales to new heights. Act now to invest in their training.

Drive your dealership sales to new heights: The power of ongoing...

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Talk with any sales manager, and they'll say that a dealership sales success is built on the foundation of its sales department. And it's...
TN dealerships sold after owners' passings, Vernon Krause acquires Sutherlin Hyundai, and Zeigler Automotive secures two Subaru stores.

Four dealerships sell in Tennessee, Zeigler Automotive purchases two Subaru stores

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In the ever-changing world of car sales, dealership mergers and acquisitions aren't just business as usual—they're game changers. Driven by shifts in market demands,...
We've put together a few general and a few specific ideas that could improve your dealership's website conversion rate quickly.

Proven strategies to boost your dealership’s website conversion rate

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Most of car shoppers first learn about your dealership and vehicles from your website. That’s why having a dealership website that gets customers in...
With all the buzz surrounding the UAW strikes, many customers will be anxious about their current or future vehicle purchases.

Navigating the UAW strikes: A guide for dealers on effective customer...

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The automotive industry is no stranger to challenges, be it the global computer chip shortage or the recent impact of the pandemic. The newest...
ituational leade­rship represents a style­ that emphasizes adapting one's approach to match the nee­ds and readiness of staff members.

How situational leade­rship can elevate your entire team

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In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership...
Today, we continue our coverage of the UAW strike with Jim Ziegler, automotive retail veteran, speaker, and President of Ziegler SuperSystems

How the United Auto Workers strike could disrupt dealers – Jim...

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Now to our continuing coverage of the United Auto Workers (UAW) strike against the Detroit Big 3. Today on Inside Automotive, we’re joined by...
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

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In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that...
Unlike traditional photo editing services, Impel's AI-powered image enhancement technology instantly updates vehicle photos at the time of upload

Impel launches AI-powered virtual photo booth for automotive retailers and OEMs

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Impel, the global leader in AI-powered customer lifecycle management and digital merchandising for the automotive industry, announced today that it has released a fully-automated...