Many car dealerships ignore the use of menus in their F&I department, though they have been around for decades. In fact, according to one recent study, 80% of service departments...
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of this, McKinsey & Company estimates that...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general managers, and service directors, among others,...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the three 'C's of repair orders: condition,...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent two days completing a performance evaluation...
How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation's top fixed-ops training...
The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many of us have gathered since the...
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail unit on both new and used...
Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined by fixed-ops expert Don Reed, CEO...
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How consistent processes can increase revenue in the service department - Don Reed
Dealers are beginning to see increased profits and revenues in their service and parts division. Today on...