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Service Drive with Don Reed

Understanding the key differences between service advisors and service writers

What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive. Reed has helped thousands of dealers boost their service gross profits as CEO of DealerPro Training.  Reed opens the show by discussing interesting data collected by a recent study on service […]
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4 strategies to get the maximum effort from your entire team

As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training,...

How to become a better fixed-operations manager in your dealership

Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated...
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