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initial quality

J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions

The global leader in automotive insights, J.D. Power, has released the results of their 2020 Initial Quality Survey. The study has identified both Dodge...
video

What Amazon’s Acquisition of Zoox Means for the Autonomous Mobility Market – Katrin Zimmermann,...

On today’s show, we’re pleased to welcome Katrin Zimmermann, Managing Director at TLGG Consulting. In this segment, Katrin and Jim take a deep dive...
CARB

CARB Issues New Rules for Mandatory Electric Trucks by 2024

California state has long been known as the most aggressive area in the nation in leading technology. For the automotive industry, that technology is...
Dave Andersonvideo

3 Attributes Dealers Need to Flourish in Today’s Market – Dave Anderson

On today's show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show,...
sales

3 Ways to Dominate Car Sales in the “New Normal”

The Automotive industry has been turned upside down over the past 4 months and has pushed the future forward in regard to the way...

Why Dealers Should Concentrate on Experience, Not Price

On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....

Creating a Frictionless Online Car Buying Experience

There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...

Making the Commitment to Provide a Top-Tier Customer Experience

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...

May Kerrigan Report: How the Buy/Sell Market Fared in Q1

Today on CBTNews.com for Wednesday, June 10th, 2020: May Kerrigan Report: How the Buy/Sell Market Fared in Q1 Welcome to the Kerrigan Advisors Market Update with...