Tuesday, November 30, 2021

What does it mean to ‘be adorable’ to a customer?

If you were to walk into a room holding a basket of puppies, everyone would drop what they were doing just to see the puppies. Why? Because puppies are adorable. Hear what David Kain, President of Kain Automotive, means when he tells you to “be adorable” in the dealership, on today’s Saturday Morning Sales Meeting. […]
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David Kain
David has a unique background that includes automotive retail, OEM executive leadership and digital sales training and consulting. His 20 years in retail included various positions in sales and service at Jack Kain Ford, where he remains a partner today. He also was the COO and co-founder of FordDirect.com, the Internet lead provider to Ford and Lincoln dealers. In 2003, he developed Kain Automotive. Visit his website at www.KainAutomotive.com.

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