Don’t Be Like Everyone Else On The Demo Drive
The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they want to drive. Hear what David Lewis has to say on today's Saturday Morning Sales Meeting.
The Secret to Being Successful in the Car Business
On this episode of Saturday Morning Sales Meeting, Jonathan recommends if you want to be successful in the car business, you have to leave the car business mentality behind.
Be Adorable to the Customer
If you were to walk into a room holding a basket of puppies, everyone would drop what they were doing just to see the puppies. Why? Because puppies are adorable. Hear what David Kain means when he tells you to "be adorable" on today's...
Being Your Customers’ Problem Solver
Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem solver and leading your customers to buying a car on today's Saturday Morning Sales Meeting.
Make This Saturday a Day of Success
Being confident in yourself can make all the difference when it comes to selling a car. Turn today into a powerful day of success for you and your dealership on the Saturday Morning Sales Meeting with David Lewis of David Lewis & Associates.
Overcoming Your Self-Objection
What's the biggest objection that you're going to get today? Price? Payments? Interest rate? Jonathan Dawson says that your biggest objection might actually be your own attitude. Hear how to overcome your own attitude on today's Saturday Morning Sales Meeting.
Over-Exaggerating Your Physical
"If you can get the blood flowing, you can get the mind going!" Mark Tewart gets you physically and mentally prepared on today's Saturday Morning Sales Meeting.
Don’t Let Obstacles Get in Your Way
Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a car for the most money possible, so they're going to throw obstacles at you such as "we're just looking" or...
Be a Champion this Saturday
What did you think about when you woke up this morning? Did you want to climb back into bed or did you wake up wanting to make today the best day possible? David Lewis says that with a positive mindset and the right set...
A House Divided Will Not Stand
"A house divided will not stand." Make sure your heart and mind are in the same place when you come in today. Jonathan Dawson wants you to be fully invested in today on Saturday Morning Sales Meeting.
The 100 Year Interview
If you were being interviewed at 100 years old, what would you want to talk about? We usually set goals for the future, but...
Selling Your Personality
Focusing on being unique and different from what the customer expects from a salesperson is very beneficial. On today's Saturday Morning Sales Meeting, David Lewis...
Confirming and Destroying Stereotypes
Every customer has a stereotype about the car-buying experience. It's on you to confirm or destroy that stereotype. Saturday Morning Sales Meeting with Jonathan...
6 Strategies to Manage Conflict and Improve Working Relationships
Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
How to Properly Handle Inbound Service Calls for Greater Profitability
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
The Importance of a Dealership’s Unique Digital Retailing Process – Tim Cox, CarNow &...
Today on CBT News, we welcome back Tim Cox, co-founder of CarNow, and Drew Tutton, General Manager at Ed Voyles Chrysler, Dodge, and Jeep,...
How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global
CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...
Four Free Digital Marketing Training Resources for You and Your Staff
As the famous saying goes “you have to spend money to make money.” This likely applies to all of your business dealings: from hiring...
