Tuesday, January 18, 2022
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How your service department can improve the trade-in process

The vehicle trade-in process has evolved a lot over time. One of the biggest changes is that there used to be a lot more room for error.  In the past, an under-informed buyer was more likely to fall for a low-ball figure, and if reconditioning got too high, there was usually a sucker who would […]
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Ken Strong
Retail automotive veteran and writer for CBTnews.com

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