Do your employees function as a team? In an effort to motivate employees, most managers talk about team building, but not all of them walk the talk. Many auto dealers...
More than two-thirds of Sport Utility Vehicle (SUV) and Crossover Utility Vehicle (CUV) owners in the U.S. who returned to market in the first four months of 2017 acquired another...
With used-vehicle values sagging and fewer buyers opting to lease for the first time, the popularity of leasing has hit its first bump in the road following a four-year surge,...
You can learn what you need to know about customer loyalty from a man named Ernesto.
He’s not a best-selling author or an Ivy League professor.
He’s a waiter at...
Tesla, Elon Musk's electric car company, has not only brought innovation to the resource used to power the automobile but also to the industry itself. It is no secret that...
A sales manager once told me that if I wanted inspiration, then I should copy a salesperson who is successful. That advice still makes sense.
Successful dealers are always looking...
With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance requirements that would help reduce costs...
The Manheim Used Vehicle Value Index hit a record high for the second consecutive month as wholesale used vehicle prices (on a mix-, mileage- and seasonally adjusted basis) rose 1.1 percent month-over-month...
Republicans are expected to unveil detailed bills later this week to support development of self-driving cars. Included in the soon-to-be-proposed legislation are regulations that prevent states from implementing their own...
A recent study conducted by Ziebart International Corporation, to better understand consumer’s purchase habits within the Detailing and Auto Protection markets, found consumer’s number one reason for purchasing aftermarket appearance...