The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
Santander Consumer USA Holdings Inc., one of the biggest subprime auto finance companies, verified income on just eighth percent of borrowers, according to a recent Bloomberg article. And, those loans...
We often hear the phrase, "dealers need to prepare for the future." Obviously, we would receive a lot of different answers on what it really means to be truly prepared...
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right...
Back in the summer of 2015, Facebook rolled out a new feature, called Facebook Live. Facebook Live is a live-streaming application that lets anyone broadcast straight to their Facebook feed,...
Lithia Motors and DCH Auto Group’s Merger
A three-year collaboration between Lithia Motors Inc. and DCH Auto Group has facilitated Lithia Motor's new initiative into becoming majority investors in dealerships owned...
According to Gallup, most Americans could not care less about the places where they work. A paycheck is the only reason they go. They do just enough to earn that...
Let’s be frank: All of this talk about Millennials is getting old, isn’t it?
Yes, Millennials are the largest generation (92 million) in American history.
Yes, it’s a fact that Millennials make...