TSLA345.770-4.48%
GM86.2800.47%
F13.870-0.08%
RIVN16.330-0.41%
CYD39.9300.56%
HMC31.415-0.385%
TM191.850-1.09999%
CVNA73.860-1.91%
PAG217.610-2.15%
LAD370.080-1.81%
AN196.025-0.775%
GPI263.190-1.62%
ABG210.200-5.39%
SAH78.2001.19%
TSLA345.770-4.48%
GM86.2800.47%
F13.870-0.08%
RIVN16.330-0.41%
CYD39.9300.56%
HMC31.415-0.385%
TM191.850-1.09999%
CVNA73.860-1.91%
PAG217.610-2.15%
LAD370.080-1.81%
AN196.025-0.775%
GPI263.190-1.62%
ABG210.200-5.39%
SAH78.2001.19%
TSLA345.770-4.48%
GM86.2800.47%
F13.870-0.08%
RIVN16.330-0.41%
CYD39.9300.56%
HMC31.415-0.385%
TM191.850-1.09999%
CVNA73.860-1.91%
PAG217.610-2.15%
LAD370.080-1.81%
AN196.025-0.775%
GPI263.190-1.62%
ABG210.200-5.39%
SAH78.2001.19%


Articles

millennials

Tired of Millennials? Here are three ways to make sure they stay away from your dealership

- August 17, 2017
Let’s be frank: All of this talk about Millennials is getting old, isn’t it? Yes, Millennials are the largest generation (92 million) in American history. Yes, it’s a fact that Millennials make...
Mercedes-Benz

Mercedes-Benz Financial Services Retains Top Spot in the J.D. Power Dealer Financing Satisfaction Study

- August 17, 2017
FARMINGTON HILLS, Mich., -- Mercedes-Benz Financial Services USA LLC has been ranked highest in the just-released J.D. Power 2017 U.S. Dealer Financing Satisfaction StudySM in the categories of Retail Credit-Luxury Captive (a combined category...
Best Training Day Ever

An Interactive and Personal Conference for the Progressive Dealer

- August 16, 2017
The Best Training Day Ever is an event that allows dealers across the country to network and learn from some of the best automobile dealer trainers in the business. This...
trends

Who Came Out on Top? The Three Manufacturers Who Won in July

- August 15, 2017
At the close of July, there were many reports about the sales performance of the auto industry. While there are some bright spots, the market experienced a 7 percent drop...
Online Retailing

How Online Car Retailers are Changing the Sales Process

- August 15, 2017
They understand their customer, and it’s resonating. Some dealerships have acknowledged that growth comes through evolution, and embrace what the industry’s statistics are saying. 43 percent of car shoppers view...
training

Investing in your Technicians with Training

- August 15, 2017
An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent, then you have already made an...
culture

Ditch the reactive culture. Proactive achieves results.

- August 14, 2017
Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven. But why? Well, most of them...
service drive

Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...
consumer experience

Creating a Connected Experience for Website Visitors

- August 11, 2017
Many automotive dealerships strive to boost the level of connectivity between the lead generation elements of the website and the other products and services they use: web analytics, their CRM,...
AdWords

Best Practices for Your Next AdWords Campaign

- August 11, 2017
As more and more marketing techniques and methods are being discovered, all companies have to double their efforts to retain their customers. AdWords are simply a form of advertising for...


CBT News
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